Title: Data not saving
Last modified: August 30, 2016

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# Data not saving

 *  [jstudio89](https://wordpress.org/support/users/jstudio89/)
 * (@jstudio89)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/data-not-saving-1/)
 * Having an issue with the persistence saving. It doesn’t seem to work, i have 
   the signature addon activated but that doesnt seem to be the issue. I activated
   the persistence in form settings, have tried to clear, de active, delete and 
   re install, but isn’t working. It worked at the start, but then doest.
 * The data is saved for my admin user, but new users who register on the site through
   front end registration, their data aren’t saved. If i log in and head to the 
   form i can see my saved data, but if i do the same with a non admin user, it 
   doesnt save it.
 * Any help greatly appriciated
 * Thanks!
 * [https://wordpress.org/plugins/gravity-forms-data-persistence-add-on-reloaded/](https://wordpress.org/plugins/gravity-forms-data-persistence-add-on-reloaded/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [unclhos](https://wordpress.org/support/users/unclhos/)
 * (@unclhos)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/data-not-saving-1/#post-6739820)
 * This plugin does NOT create an “incomplete” entry that is viewable in the admin
   section. It is only there for the benefit of the end-user. It is not a “capture
   incomplete submission” for the admin.
 * Using your new user on a multipage form. Fill out the first page, click next 
   to the second. Now go to the url and hit enter again (refreshing the page without
   submitting data). The data you first entered should show up in those fields. 
   This is the expected behavior.
 *  Thread Starter [jstudio89](https://wordpress.org/support/users/jstudio89/)
 * (@jstudio89)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/data-not-saving-1/#post-6739897)
 * thanks for the quick reply,
 * Yes i no that,
 * What i meant is that when i am testing it, the admin user’s incomplete entry 
   is viewable if i refresh the page with out submitting the data. BUT when i test
   with a front end user (non admin, (customer/subsriber etc) this doesnt happen,
   it reloads the form and the incomplete entry is empty.
 * Let me know if i am not clear with what my issue is.
 *  [anoopkpill](https://wordpress.org/support/users/anoopkpill/)
 * (@anoopkpill)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/data-not-saving-1/#post-6740194)
 * I’m having this issue too. For any permissions level other than an admin, persistence
   isn’t working.
 *  Plugin Author [unclhos](https://wordpress.org/support/users/unclhos/)
 * (@unclhos)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/data-not-saving-1/#post-6740207)
 * I would need access to one of your sites to look into it. There is nothing that
   checks for user levels within the code, so I don’t know why this would be happening.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Data not saving’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/gravity-forms-data-persistence-add-
   on-reloaded.svg)
 * [Gravity Forms Data Persistence Add-On Reloaded](https://wordpress.org/plugins/gravity-forms-data-persistence-add-on-reloaded/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/gravity-forms-data-persistence-add-on-reloaded/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/gravity-forms-data-persistence-add-on-reloaded/)
 * [Active Topics](https://wordpress.org/support/plugin/gravity-forms-data-persistence-add-on-reloaded/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/gravity-forms-data-persistence-add-on-reloaded/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/gravity-forms-data-persistence-add-on-reloaded/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [unclhos](https://wordpress.org/support/users/unclhos/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/data-not-saving-1/#post-6740207)
 * Status: not resolved