Data not saving

  • Resolved jferezy

    (@jferezy)


    8 years, 10 months ago

    Hi there – I can not seems to get the plugin to save the data. The contact form 7 plugin is sending the emails – but for some reason it is not saving in this system. Any help would be greatly appreciated. I have disabled all non essential plugins and have increased memory and max post input variables – still nothing.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Arshid

    (@arshidkv12)

    8 years, 10 months ago

    Please send WordPress and contact form 7 version details.

    Thread Starter jferezy

    (@jferezy)

    8 years, 10 months ago

    Thanks for the quick reply!

    Contact Form 7 – 4.8.1
    Wordpress 4.8

    Plugin Author Arshid

    (@arshidkv12)

    8 years, 10 months ago

    I tested, but it is working fine.
    Please change theme then test it.

    Thread Starter jferezy

    (@jferezy)

    8 years, 10 months ago

    I have created a dev site and changed the theme to twenty seventeen and it seems to have worked. Not sure where to look now – any idea?

    Thanks for your help!!

    Plugin Author Arshid

    (@arshidkv12)

    8 years, 10 months ago

    Add following code to your wp-config.php file 

    define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);

    Then go to wp-content -> debug.log check error.

    Thread Starter jferezy

    (@jferezy)

    8 years, 10 months ago

    Hmmm – I see the issue. I have some forms doing some db entries in the child functions. When those are activated – the data is not being stored – but when I activate them – the data is not being stored:

    remove_all_filters (‘wpcf7_before_send_mail’);
    add_action( ‘wpcf7_before_send_mail’, ‘action_wpcf7_before_send_mail’, 10, 1 );

    Maybe there is something wrong with these. Any idea?

    Thanks for your help and time on this…

    Plugin Author Arshid

    (@arshidkv12)

    8 years, 10 months ago

    remove_all_filters (‘wpcf7_before_send_mail’);
add_action( ‘wpcf7_before_send_mail’, ‘action_wpcf7_before_send_mail’, 10, 1 );

    Remove above code .

    Thread Starter jferezy

    (@jferezy)

    8 years, 10 months ago

    I got it. I removed that code and needed to adjust the contact form ID reference. Seems like it is working now – thanks for your help and time!!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Data not saving’ is closed to new replies.