Title: Data request form keeps returning error
Last modified: November 18, 2018

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# Data request form keeps returning error

 *  Resolved [MountainSmoke](https://wordpress.org/support/users/mountainsmoke/)
 * (@mountainsmoke)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/data-request-form-keeps-returning-error/)
 * I keep getting this error when attempting to submit the data request form:
 * “Something went wrong while saving the request. Please try again.”
 * Troubleshooting, but no success…
 * -Tried deleting the Data Request page, generating a new one and using the shortcode
   in another page
    -Tried different emails -Disabled caching -Tried logged-in/logged-
   out -Tried cookies accepted/not-accepted -Browser console shows no errors -Uninstalling/
   reinstalling the plugin
 * Not sure what else to do!
    -  This topic was modified 7 years, 6 months ago by [MountainSmoke](https://wordpress.org/support/users/mountainsmoke/).

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [Merijn Molenaar](https://wordpress.org/support/users/merijnmolenaar/)
 * (@merijnmolenaar)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/data-request-form-keeps-returning-error/#post-10894215)
 * Hey [@mountainsmoke](https://wordpress.org/support/users/mountainsmoke/),
 * Are you using the latest version of the plugin?
 *  [adcinternet](https://wordpress.org/support/users/adcinternet/)
 * (@adcinternet)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/data-request-form-keeps-returning-error/#post-10909750)
 * Exact same thing is happening to us…. and yes latest version of plugin.
 * I keep getting this error when attempting to submit the data request form:
 * “Something went wrong while saving the request. Please try again.”
 *  [Merijn Molenaar](https://wordpress.org/support/users/merijnmolenaar/)
 * (@merijnmolenaar)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/data-request-form-keeps-returning-error/#post-10910301)
 * Hey [@adcinternet](https://wordpress.org/support/users/adcinternet/),
 * What WordPress version are you using?
    -  This reply was modified 7 years, 6 months ago by [Merijn Molenaar](https://wordpress.org/support/users/merijnmolenaar/).
 *  [adcinternet](https://wordpress.org/support/users/adcinternet/)
 * (@adcinternet)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/data-request-form-keeps-returning-error/#post-10911271)
 * Welcome to WordPress 4.9.8
 * The latest version of wordpress it’s a new build so all platforms, builders,themes
   and all plugins are right up to date thanks. 🙂
 *  [Merijn Molenaar](https://wordpress.org/support/users/merijnmolenaar/)
 * (@merijnmolenaar)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/data-request-form-keeps-returning-error/#post-10916152)
 * [@adcinternet](https://wordpress.org/support/users/adcinternet/)
 * Right, we will be looking further into the issue.
 *  [Merijn Molenaar](https://wordpress.org/support/users/merijnmolenaar/)
 * (@merijnmolenaar)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/data-request-form-keeps-returning-error/#post-10916603)
 * [@mountainsmoke](https://wordpress.org/support/users/mountainsmoke/) [@adcinternet](https://wordpress.org/support/users/adcinternet/),
 * A fix will be out as soon as possible.
 * Kind regards
 *  [czarus](https://wordpress.org/support/users/czarus/)
 * (@czarus)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/data-request-form-keeps-returning-error/#post-11022258)
 * I have the same problem, did you find a solution?
 * WordPress 5.0.2
    WP GDPR Compliance 1.4.7
 *  [bonaufuseta](https://wordpress.org/support/users/bonaufuseta/)
 * (@bonaufuseta)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/data-request-form-keeps-returning-error/#post-11023647)
 * Same here.
 *  [rtzekov](https://wordpress.org/support/users/rtzekov/)
 * (@rtzekov)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/data-request-form-keeps-returning-error/#post-11130754)
 * Hey, how’s the fixing going on?

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Data request form keeps returning error’ is closed to new replies.

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 * 9 replies
 * 6 participants
 * Last reply from: [rtzekov](https://wordpress.org/support/users/rtzekov/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/data-request-form-keeps-returning-error/#post-11130754)
 * Status: resolved