Title: Data shows zero hit
Last modified: March 10, 2025

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# Data shows zero hit

 *  Resolved [ziddy](https://wordpress.org/support/users/ziddy/)
 * (@ziddy)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/data-shows-zero-hit/)
 * Hi,
 * I recently updated Koko Analytics to the latest version, 1.7.0. For three days
   straight, the analytics show 0 traffic coming to the site, which is unusual. 
   I have checked the Google Search Console data, and traffic is coming to the site
   as usual, with no sudden drops in clicks.
   FYI, I migrated the site to a new host
   in December last year.
 * If this has something to do with the recent migration, what do I need to check
   with my host?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Danny van Kooten](https://wordpress.org/support/users/dvankooten/)
 * (@dvankooten)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/data-shows-zero-hit/#post-18351814)
 * Hi [@ziddy](https://wordpress.org/support/users/ziddy/),
 * Are there any errors (related to Koko Analytics) in your PHP error log by any
   chance?
 *  Thread Starter [ziddy](https://wordpress.org/support/users/ziddy/)
 * (@ziddy)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/data-shows-zero-hit/#post-18358529)
 * No, I have checked the error log and there was no errors.
 * For your information, before I posted this topic, I installed Matomo Analytics
   plugin. The plugin detected that my site has enabled zlib.output_compression.
   It required me to disable them. I went to disable the option in my cPanel.
 * A day later, Koko Analytics worked again and showed traffic data, but there were
   slight differences when I compared the clicks from GSC and Koko’s data.
 * I just want to let you know that I compared Koko’s and Matomo’s traffic data.
   They are similar. But now Matomo is showing a Cron error that says, “Matomo Cron
   Error: An error occurred during Matomo archiving.” In the diagnostic system report,
   it says “Error Last Successful Archiving Completion: error. The plugin is still
   working, but the traffic data may not be fully accurate.
 *  Plugin Author [Danny van Kooten](https://wordpress.org/support/users/dvankooten/)
 * (@dvankooten)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/data-shows-zero-hit/#post-18364903)
 * Hi [@ziddy](https://wordpress.org/support/users/ziddy/),
 * Slight differences between analytics tools are to be expected, because of the
   way that each plugin or software package performs it counts. 
   Let me know in 
   case the issue with Koko Analytics persists or resurfaces please.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Data shows zero hit’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Danny van Kooten](https://wordpress.org/support/users/dvankooten/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/data-shows-zero-hit/#post-18364903)
 * Status: resolved