Title: Data-structure not compatible
Last modified: July 24, 2017

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# Data-structure not compatible

 *  Resolved [wibergsweb](https://wordpress.org/support/users/wibergsweb/)
 * (@wibergsweb)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/data-structure-not-compatible/)
 * Hi
 * Have been using Visualizer Plugin for a long time for a client and been fetching
   data online directly on their server and html-structure changed and now you’re
   using classes instead of id’s and this made the clients website work very ugly
   and not functional because of css I had to style and references in jQuery I’ve
   made. And now suddenly you want almost 200EUR / year for this basically – to 
   work like before?
 * But that’s not the biggest issue. I have had files like this (for line graphs)
 * Example file:
    ,Berlin 2010,number 2011,”-6.3%” 2012,”-35.2%” 2013,”-20.6%” 2014,”-
   4.5%”
 * and they don’t work anymore. Why isn’t your plugin compatible with this structure?
 * I figure the equivalent is:
 * X,Berlin
    number,number 2010,10 2011,-6.3 2012,-35.2 2013,-20.6 2014,-4.5
 * Is that correct?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Themeisle](https://wordpress.org/support/users/themeisle/)
 * (@themeisle)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/data-structure-not-compatible/#post-9348686)
 * Hello,
 * Can you contact us on the support channel via themeisle.com/contact and email
   also the csv which you are using to test to see the issue ?
 * Thanks !
 *  Thread Starter [wibergsweb](https://wordpress.org/support/users/wibergsweb/)
 * (@wibergsweb)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/data-structure-not-compatible/#post-9349850)
 * Hi
 * Thanks for your repsonse. I’ve created a support ticket there.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Data-structure not compatible’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [wibergsweb](https://wordpress.org/support/users/wibergsweb/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/data-structure-not-compatible/#post-9349850)
 * Status: resolved