Title: Database backup
Last modified: January 2, 2020

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# Database backup

 *  [mikestankovich](https://wordpress.org/support/users/mikestankovich/)
 * (@mikestankovich)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/database-backup-16/)
 * Database backup stopped working on several of my websites and I don’t know how
   to fix it. If I try to deactivate / activate Ithemes that can do the trick for
   a short period (maybe couple of backups) and then it’s not working again.
 * Cron Schedules: itsec-backup – 86400 (1 day) – Backup.
 * I activated Ithemes Debug and for Backup message is:
    { “all_sites”: false, “
   method”: 1, “location”: “/home/…/public_html/wp-content/uploads/ithemes-security/
   backups”, “retain”: 4, “zip”: true, “exclude”: [ “itsec_lockouts”, “itsec_temp”],“
   enabled”: true, “interval”: 1, “last_run”: 1576956816 }
 * Database method is Email only. I tried to uncheck Zip option, didn’t help

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [beardedginger](https://wordpress.org/support/users/beardedginger/)
 * (@beardedginger)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/database-backup-16/#post-12286794)
 * Hi,
 * Can you please enable the itsec debug and reset the scheduler to see if that 
   corrects the issue?
 * To enable the Debug menu in iThemes Security Pro you will need to add the code
   below to your wp-config.php file.
 * define( ‘ITSEC_DEBUG’, true );
 * Be sure to add the code above the “That’s all happy blogging.” line.
 * [https://ithemeshelp.zendesk.com/hc/en-us/articles/360018810613-How-Do-I-Enable-iThemes-Security-Debug-](https://ithemeshelp.zendesk.com/hc/en-us/articles/360018810613-How-Do-I-Enable-iThemes-Security-Debug-)
 * Thanks,
 * Matt
 *  Thread Starter [mikestankovich](https://wordpress.org/support/users/mikestankovich/)
 * (@mikestankovich)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/database-backup-16/#post-12289192)
 * Debug is already enabled, how to reset the scheduler?
 *  [beardedginger](https://wordpress.org/support/users/beardedginger/)
 * (@beardedginger)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/database-backup-16/#post-12301517)
 * Hi,
 * Navigate to Security> Debug and under the Scheduler portion you will see a reset
   button next to ‘ITSEC_Scheduler_Cron’
 * Thanks,
 * Matt
 *  Thread Starter [mikestankovich](https://wordpress.org/support/users/mikestankovich/)
 * (@mikestankovich)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/database-backup-16/#post-12303958)
 * I Reset the cron.
 * In Scheduler window:
    health-check 2020-01-08 11:47:11 (14 mins) daily purge-
   log-entries 2020-01-08 11:54:11 (21 mins) daily purge-lockouts 2020-01-09 11:
   27:11 (24 hours) daily clear-locks 2020-01-09 11:29:11 (24 hours) daily file-
   change 2020-01-08 11:35:11 (2 mins)
 * In Notification Center window:
    digest 2020-01-06 11:46:51 2020-01-13 11:46:51
   weekly lockout – – none backup – – none file-change – – none
 * Lockout is set to none, but other should be active. I re-saved the Database backup
   options and Notification centre, but it’s still “none”.
 *  [beardedginger](https://wordpress.org/support/users/beardedginger/)
 * (@beardedginger)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/database-backup-16/#post-12304447)
 * Hi,
 * Thanks! Can you go to Security> Settings> Database Backup disable/reenable the
   module and then change the backup method to save locally and send the email?
 * If you run the database backup manually from the Database Backup module, does
   the file save/ get emailed?
 * Thanks,
 * Matt
 *  Thread Starter [mikestankovich](https://wordpress.org/support/users/mikestankovich/)
 * (@mikestankovich)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/database-backup-16/#post-12304657)
 * Manually created backup works on one website, not on the other.
 * I’ve done everything you asked, disable the backup, than enable it and saved 
   as “save locally and send the email”.
 * In Debug, Notification Center window on both websites:
    lockout – – none backup––
   none file-change – – none hide-backend – – none
 * On website that didn’t send the manual backup there is a backup as cron event,
   and there is a backup in the upčoad folder on the server.
 * On the website that did send the backup there isn’t backup cron event.
 *  [nlpro](https://wordpress.org/support/users/nlpro/)
 * (@nlpro)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/database-backup-16/#post-12309513)
 * FYI
 * According to the iTSec Pro 6.3.3 Changelog:
 * > Bug Fix: Backup event was not added when the WP Cron Scheduler was reset manually.
 * Note this bug fix is not yet implemented in the free plugin.
 * To prevent any confusion, I’m not iThemes.

Viewing 7 replies - 1 through 7 (of 7 total)

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 * 7 replies
 * 3 participants
 * Last reply from: [nlpro](https://wordpress.org/support/users/nlpro/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/database-backup-16/#post-12309513)
 * Status: not resolved