Title: Database Backup
Last modified: March 21, 2025

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# Database Backup

 *  Resolved [datto510](https://wordpress.org/support/users/datto510/)
 * (@datto510)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/database-backup-20/)
 * Hello
   How do we get a database backup with the new version.I get files backed
   up but no sql file in the packagealso separate database download doesnt seem 
   to runThank you for your efforts

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [Saransh](https://wordpress.org/support/users/saranshwpm/)
 * (@saranshwpm)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/database-backup-20/#post-18374910)
 * Hi,
 * Thanks for reaching out!
    1. **Database Backup File**
       In the new version, the database `.sql` file is included
       in the backup, but it may be saved as a hidden file. Please enable hidden file
       visibility in your operating system or archive tool, and you should be able 
       to locate it.
 * If you’d like to give the file a visible name, you can add this snippet to your
   theme’s `functions.php` file:
 * `function backwpup_generate_dump_filename($content){ return "my-database-backup.
   sql"; } add_filter('backwpup_generate_dump_filename', 'backwpup_generate_dump_filename');`
    2. **Separate Database Download Not Running**
       If the separate database backup isn’t
       starting, please make sure you’re using the latest version of the plugin. If
       you’re still facing the issue, try opening the site in an incognito window and
       clicking “Backup now” again. Also check if the database toggle is staying on
       after saving settings.
 * Let us know how it goes — we’re here to help!
 *  Thread Starter [datto510](https://wordpress.org/support/users/datto510/)
 * (@datto510)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/database-backup-20/#post-18376854)
 * Hi, Looks like the problem is that dropbox authenticates for the files but fails
   to authenticate for the database.
 *  Plugin Support [Saransh](https://wordpress.org/support/users/saranshwpm/)
 * (@saranshwpm)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/database-backup-20/#post-18380114)
 * Hi,
   Can you please share the error you see on your end?Best Regards,
 *  Thread Starter [datto510](https://wordpress.org/support/users/datto510/)
 * (@datto510)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/database-backup-20/#post-18387016)
 * It just says connection failed after you try to authenticate
 *  Plugin Support [Saransh](https://wordpress.org/support/users/saranshwpm/)
 * (@saranshwpm)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/database-backup-20/#post-18396868)
 * Hi,
 * Thanks for the follow-up!
 * This “Connection failed” error after Dropbox authentication is something we’ve
   seen happening on certain setups, especially with **Full Access**, and it will
   be addressed in an upcoming version.
 * In the meantime, you can try the following workaround to see if it helps:
    - Switch to **App Access** instead of Full Access — this works more reliably
      on many environments.
    - Try temporarily increasing your server’s timeout settings or switching to 
      a different browser to rule out local conflicts.
 * We really appreciate your patience while we work on fixing this!
 * Best regards,
   The BackWPup Team
 *  Plugin Support [Saransh](https://wordpress.org/support/users/saranshwpm/)
 * (@saranshwpm)
 * [11 months, 3 weeks ago](https://wordpress.org/support/topic/database-backup-20/#post-18527486)
 * Hi,
 * Since we haven’t received any follow-up, I’ll go ahead and mark this as closed
   for now.
 * If you need any further help, feel free to reach out anytime.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Database Backup’ is closed to new replies.

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## Tags

 * [database](https://wordpress.org/support/topic-tag/database/)

 * 8 replies
 * 2 participants
 * Last reply from: [Saransh](https://wordpress.org/support/users/saranshwpm/)
 * Last activity: [11 months, 3 weeks ago](https://wordpress.org/support/topic/database-backup-20/#post-18527486)
 * Status: resolved