Title: Database backup problem
Last modified: November 23, 2023

---

# Database backup problem

 *  Resolved [mikestankovich](https://wordpress.org/support/users/mikestankovich/)
 * (@mikestankovich)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/database-backup-problem/)
 * On several websites database backup stopped working. On couple I see logs that
   database backup is created but I never receive it on my email, it’s set to Email
   sent, not to save localy.
 * On one website database backup is not working

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * (@shanedelierrr)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/database-backup-problem/#post-17226443)
 * Hi [@mikestankovich](https://wordpress.org/support/users/mikestankovich/), thanks
   for reaching out. We’re happy to help!
   On the sites where you don’t receive the
   DB backup emails, I suggest checking your server’s mail setup and contacting 
   your host to investigate what’s causing the sends to fail.
 * Solid Security generates the emails (which you can see in the logs) and sends
   them using the `wp_mail()` function, but the delivery will be up to your server
   setup. You might need to double-check with your host if that function is disabled.
   Also, double-check the spam folder in your mailbox, just in case.
 * Another thing you can do is install an SMTP plugin to see if that helps with 
   email delivery. You can also try using a plugin that checks and logs email delivery
   like [this](https://wordpress.org/plugins/check-email/) for further debugging.
 * As for the website where the Database Backup feature isn’t working, what happens
   when you manually run a backup in **Security > Dashboard > Database Backups card**?
   If the manual backup does not run, please check for errors on the frontend page/
   browser console. Please also check your debug.log and server logs for any related
   errors (_if you haven’t enabled WP Debugging, please follow the guide [here](https://wordpress.org/documentation/article/debugging-in-wordpress/)_).
   Then check your Security Logs for additional details.
 * I hope this helps, and looking forward to hearing from you!
 *  Plugin Support [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * (@shanedelierrr)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/database-backup-problem/#post-17237949)
 * Hi [@mikestankovich](https://wordpress.org/support/users/mikestankovich/), checking
   in here to see if you still need help with the DB backup feature.
 * Tracking notifications on this forum can become tricky over time, and since we
   haven’t received a response, I’ll mark this post resolved.
   If you still require
   further assistance, feel free to open a new support topic, and we’d be happy 
   to assist.Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Database backup problem’ is closed to new replies.

 * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=3529351)
 * [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/better-wp-security/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/better-wp-security/)
 * [Active Topics](https://wordpress.org/support/plugin/better-wp-security/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/better-wp-security/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/better-wp-security/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/database-backup-problem/#post-17237949)
 * Status: resolved