Title: Database connection errors Last modified: September 1, 2016 --- # Database connection errors * [Mark Cutting](https://wordpress.org/support/users/mcutting/) * (@mcutting) * [9 years, 11 months ago](https://wordpress.org/support/topic/database-connection-errors-3/) * Hi. I’ve started to get database connection errors – see below * [19-Jun-2016 02:11:03] WARNING: mysqli_query(): MySQL server has gone away [ 19-Jun-2016 02:11:03] WARNING: mysqli_query(): Error reading result set’s header[ 19-Jun-2016 02:11:04] ERROR: System: (2) No such file or directory [19-Jun-2016 02:30:56] WARNING: Job restarts due to inactivity for more than 5 minutes. [19- Jun-2016 02:31:21] 2. Trying to create backup archive … [19-Jun-2016 02:40:03] WARNING: mysqli_query(): MySQL server has gone away [19-Jun-2016 02:40:03] WARNING: mysqli_query(): Error reading result set’s header [19-Jun-2016 02:40:05] ERROR: System: (2) No such file or directory [19-Jun-2016 02:45:43] WARNING: Job restarts due to inactivity for more than 5 minutes. [19-Jun-2016 02:45:57] 3. Trying to create backup archive … [19-Jun-2016 02:54:32] WARNING: mysqli_query(): MySQL server has gone away [19-Jun-2016 02:54:32] WARNING: mysqli_query(): Error reading result set’s header [19-Jun-2016 02:54:32] ERROR: System: (2) No such file or directory [19-Jun-2016 03:00:39] WARNING: Job restarts due to inactivity for more than 5 minutes. [19-Jun-2016 03:00:40] ERROR: Step aborted: too many attempts! * I’ve recently moved wp-config.php up one level for security reasons. Any ideas? If I run the backup manually, it works fine, but not from wp-cron. * Thanks * [https://wordpress.org/plugins/backwpup/](https://wordpress.org/plugins/backwpup/) Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/) * (@danielhuesken) * [9 years, 11 months ago](https://wordpress.org/support/topic/database-connection-errors-3/#post-7496136) * With WordPress Version did you use? * Thread Starter [Mark Cutting](https://wordpress.org/support/users/mcutting/) * (@mcutting) * [9 years, 11 months ago](https://wordpress.org/support/topic/database-connection-errors-3/#post-7496219) * Latest. With wp-config outside of web root – one level up * Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/) * (@danielhuesken) * [9 years, 11 months ago](https://wordpress.org/support/topic/database-connection-errors-3/#post-7496223) * WordPress Version ? * Thread Starter [Mark Cutting](https://wordpress.org/support/users/mcutting/) * (@mcutting) * [9 years, 11 months ago](https://wordpress.org/support/topic/database-connection-errors-3/#post-7496229) * Latest – 4.5.2 * Thread Starter [Mark Cutting](https://wordpress.org/support/users/mcutting/) * (@mcutting) * [9 years, 11 months ago](https://wordpress.org/support/topic/database-connection-errors-3/#post-7496231) * Interestingly, if I run the backup from the admin console, it works fine – it seems to be an issue when running from the CRON. I have disabled wp-cron, and am using CRONTAB instead as below * /usr/bin/php-5.6-cli -q /var/sites/c/domain_name/public_html/wp-cron.php * Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/) * (@danielhuesken) * [9 years, 11 months ago](https://wordpress.org/support/topic/database-connection-errors-3/#post-7496278) * Can you send me a deteiled log. I think we must go setp by step to see what goes wrong. Use [http://docs.backwpup.com/article/48-sending-in-log-files-for-the-support](http://docs.backwpup.com/article/48-sending-in-log-files-for-the-support) for this. * [Frank9652](https://wordpress.org/support/users/frank9652/) * (@frank9652) * [9 years, 11 months ago](https://wordpress.org/support/topic/database-connection-errors-3/#post-7496283) * I also have the same Problem. * Since 21th june I have the same problems like oldmankit with backups from two different Homepages from two differen Hosters. * I don’t use Wordfence I’m using iThemes Security, after deactivating iThemes Security the problem still exist. * Homepage 1 5 Backups with 5 different Errormessages (PID) * [21-Jun-2016 23:43:41] WARNUNG: Error while sending QUERY packet. PID=2598 [ 22-Jun-2016 00:03:34] WARNUNG: Error while sending QUERY packet. PID=28768 [22- Jun-2016 01:34:53] WARNUNG: Error while sending QUERY packet. PID=26925 [22-Jun- 2016 01:58:19] WARNUNG: Error while sending QUERY packet. PID=23441 [22-Jun-2016 02:17:07] WARNUNG: Error while sending QUERY packet. PID=11798 * Homepage 2 2 Backups with the same Errormessage * [22-Jun-2016 00:20:07] WARNUNG: mysqli_query(): MySQL server has gone away [ 22-Jun-2016 00:20:07] WARNUNG: mysqli_query(): Error reading result set’s header * [22-Jun-2016 02:19:07] WARNUNG: mysqli_query(): MySQL server has gone away [ 22-Jun-2016 02:19:07] WARNUNG: mysqli_query(): Error reading result set’s header * I will also sendin the errorlogs. * Frank * [kapelari.studio](https://wordpress.org/support/users/bkapelari/) * (@bkapelari) * [9 years, 5 months ago](https://wordpress.org/support/topic/database-connection-errors-3/#post-8618874) * I have the same Problem on a few websites. I use a cron job to make a automated backup and save the zip file on a external FTP-Server. * SYSTEM INFO BackWPup 3.3.4 WordPress 4.7 MySQL 5.5 PHP 5.6 * Here the exact log: * ``` [03-Jan-2017 15:04:27] 1. Versuche, Backup zu erstellen … [03-Jan-2017 15:04:27] Komprimiere Dateien als ZipArchive. Bitte habe einen Moment Geduld. [03-Jan-2017 17:20:47] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 17:20:47] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 17:26:09] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 17:27:57] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 17:27:57] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 17:29:54] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 17:31:41] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 17:31:41] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 17:33:41] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 17:35:24] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 17:35:24] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 17:37:27] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 17:39:15] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 17:39:15] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 17:41:17] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 17:43:02] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 17:43:02] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 17:44:59] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 17:46:43] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 17:46:43] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 17:48:39] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 17:50:25] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 17:50:26] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 17:52:26] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 17:54:14] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 17:54:14] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 17:56:16] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 17:58:19] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 17:58:19] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 18:00:32] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 18:02:35] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 18:02:35] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 18:04:55] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 18:07:13] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 18:07:13] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 18:09:35] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 18:11:47] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 18:11:47] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 18:14:08] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 18:16:18] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 18:16:18] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 18:18:48] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 18:21:00] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 18:21:00] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 18:23:27] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 18:25:33] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 18:25:33] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 18:28:04] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 18:30:22] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 18:30:22] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 18:32:49] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 18:35:04] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 18:35:04] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 18:37:41] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 18:40:11] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 18:40:11] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 18:42:47] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 18:45:10] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 18:45:10] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 18:47:36] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 18:50:03] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 18:50:03] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 18:52:45] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 18:55:27] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 18:55:27] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 18:58:10] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 19:00:42] WARNUNG: mysqli_query(): MySQL server has gone away [03-Jan-2017 19:00:42] WARNUNG: mysqli_query(): Error reading result set's header [03-Jan-2017 19:03:38] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 19:22:51] WARNUNG: Auftrag durch Inaktivität von mehr als 5 Minuten neu gestartet [03-Jan-2017 19:22:53] 2. Versuche, Backup zu erstellen … [03-Jan-2017 19:25:46] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 19:30:52] WARNUNG: Auftrag durch Inaktivität von mehr als 5 Minuten neu gestartet [03-Jan-2017 19:30:56] 3. Versuche, Backup zu erstellen … [03-Jan-2017 19:33:43] WARNUNG: mysqli_ping(): MySQL server has gone away [03-Jan-2017 19:54:56] WARNUNG: Auftrag durch Inaktivität von mehr als 5 Minuten neu gestartet [03-Jan-2017 19:54:56] FEHLER: Schritt abgebrochen: zu viele Versuche! [03-Jan-2017 19:54:56] FEHLER: Job mit Fehlern beendet in 17549 Sekunden. Um eine korrekte Ausführung zu gewährleisten, musst du die Fehler beheben. ``` - This reply was modified 9 years, 5 months ago by [kapelari.studio](https://wordpress.org/support/users/bkapelari/). * [Anandaraj Balu](https://wordpress.org/support/users/anand000/) * (@anand000) * [9 years, 4 months ago](https://wordpress.org/support/topic/database-connection-errors-3/#post-8714345) * I’m also have the same issue * ``` Warning: mysqli_query(): MySQL server has gone away in Warning: mysqli_query(): Error reading result set's header in Warning: mysqli_query(): MySQL server has gone away in Warning: mysqli_query(): Error reading result set's header in ``` Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Database connection errors’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) * 9 replies * 5 participants * Last reply from: [Anandaraj Balu](https://wordpress.org/support/users/anand000/) * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/database-connection-errors-3/#post-8714345) * Status: not resolved