Title: Database Connection problems
Last modified: August 18, 2016

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# Database Connection problems

 *  Resolved [slimboyfat](https://wordpress.org/support/users/slimboyfat/)
 * (@slimboyfat)
 * [20 years, 10 months ago](https://wordpress.org/support/topic/database-connection-problems/)
 * I’ve just installed WordPress on my site hosted by CrystalTech, and setup a MySQL
   DB to host it…. I can’t get install.php to run correctly, I get the following
   error:
 * <Quote>
    We were able to connect to the database server (which means your username
   and password is okay) but not able to select the “DBName” database.
 * Are you sure it exists?
    On some systems the name of your database is prefixed
   with your username, so it would be like username_wordpress. Could that be the
   problem? </quote>
 * I’ve tried numerous options for the db name and hostname etc. but I get the same
   error whatever I do…. can anyone help?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Mark (podz)](https://wordpress.org/support/users/podz/)
 * (@podz)
 * [20 years, 10 months ago](https://wordpress.org/support/topic/database-connection-problems/#post-243327)
 * The database you have created, and the name you have entered are not connected–
   hence the error.
 * You need to use the webhosting panel to make that connection.
 * If you use cpanel / vdeck or plesk, information is here:
    [http://www.tamba2.org.uk/wordpress](http://www.tamba2.org.uk/wordpress)
   If not, post back ?
 *  Thread Starter [slimboyfat](https://wordpress.org/support/users/slimboyfat/)
 * (@slimboyfat)
 * [20 years, 10 months ago](https://wordpress.org/support/topic/database-connection-problems/#post-243332)
 * I’ve got a username and password setup and included in wp-config.php – I’m using
   the CrystalTech management tools / control panel so it looks a bit different 
   to cpanel / plesk / vdesk
 * As far as I can see it’s all configured like it would be if I used one of these
   tools – but I can’t be 100% sure.
 * Any other ideas?
 *  [easyrew](https://wordpress.org/support/users/easyrew/)
 * (@easyrew)
 * [20 years, 9 months ago](https://wordpress.org/support/topic/database-connection-problems/#post-243643)
 * Hi,
 * When you’ve created your DB in the CrystalTech Control Panel, return to the “
   MySQL Admin” which lists the info about your DBs. The second column contains 
   something like “MySQLxx.webcontrolcenter.com” where “xx” is a number. This is
   the name of the DB server that you need to configure as the DB_HOST in the wp-
   config.php file.
 * Works for me – hope it does for you too…
 * EasyRew

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Database Connection problems’ is closed to new replies.

## Tags

 * [connection](https://wordpress.org/support/topic-tag/connection/)
 * [CrystalTech](https://wordpress.org/support/topic-tag/crystaltech/)
 * [database](https://wordpress.org/support/topic-tag/database/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 3 replies
 * 3 participants
 * Last reply from: [easyrew](https://wordpress.org/support/users/easyrew/)
 * Last activity: [20 years, 9 months ago](https://wordpress.org/support/topic/database-connection-problems/#post-243643)
 * Status: resolved

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