Title: Database Credentials are wrong
Last modified: August 21, 2016

---

# Database Credentials are wrong

 *  Resolved [cbedlin](https://wordpress.org/support/users/cbedlin/)
 * (@cbedlin)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/database-credentials-are-wrong/)
 * I’ve copied and pasted the database settings from the config file. I even manually
   typed it 4 times. I know without a doubt these settings are correct. Your product
   constantly says the credentials are wrong. It makes no sense whatsoever. I need
   a fix for this.
 * I’m using the latest version of your plugin version 3.0.4. I cannot even consider
   purchasing this until I can actually get this to work.
 * [http://wordpress.org/plugins/wp-tiger/](http://wordpress.org/plugins/wp-tiger/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/)
 * (@smackcoders)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/database-credentials-are-wrong/#post-4283863)
 * It is a known bug with the test credential feature in free version. We are working
   on that with some more added features that are planned to release in upcoming
   version. You can update the plugin once it is available. But for now this wont
   affect other options/process, so you can proceed creating forms etc.
 * And our pro version is different from free one. There is no need for db credentials
   in pro version as it works via vtiger web services. For more feature list and
   live demo you can [test drive here](http://www.smackcoders.com/wp-vtiger-pro.html).
 * If you have any other issues, let me know.

Viewing 1 replies (of 1 total)

The topic ‘Database Credentials are wrong’ is closed to new replies.

 * ![](https://ps.w.org/wp-tiger/assets/icon.svg?rev=2703682)
 * [Vtiger CRM Integration for WordPress](https://wordpress.org/plugins/wp-tiger/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-tiger/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-tiger/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-tiger/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-tiger/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-tiger/reviews/)

## Tags

 * [database](https://wordpress.org/support/topic-tag/database/)
 * [Vtiger](https://wordpress.org/support/topic-tag/vtiger/)

 * 1 reply
 * 2 participants
 * Last reply from: [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/)
 * Last activity: [12 years, 6 months ago](https://wordpress.org/support/topic/database-credentials-are-wrong/#post-4283863)
 * Status: resolved