Title: Database error Last modified: April 18, 2018 --- # Database error * Resolved [dfuzion](https://wordpress.org/support/users/dfuzion/) * (@dfuzion) * [8 years, 1 month ago](https://wordpress.org/support/topic/database-error-262/) * Hi, * First of all thanks for this plugin! I get an error on privacy tools page when in debug mode: WordPress database error : [Table ‘dbxxx.wp_gdpr_consent’ doesn’t exist] Any idea ? * Thanks Viewing 11 replies - 1 through 11 (of 11 total) * [indrek_k](https://wordpress.org/support/users/indrek_k/) * (@indrek_k) * [8 years, 1 month ago](https://wordpress.org/support/topic/database-error-262/#post-10199665) * Hi there! * It looks like the table for tracking consent was not created during plugin activation. Can you try de-activating and re-activating the plugin and let me know if that helps? * [shokku](https://wordpress.org/support/users/shokku/) * (@shokku) * [8 years, 1 month ago](https://wordpress.org/support/topic/database-error-262/#post-10201718) * I have the same problem, and deactivating and reactivating the plugin does not solve the problem… Any other suggestions? 🙂 * Does this installation/setup automatically populate the (missing) table with current users/members details, does it provide an option for giving consent either by tick box on the profile page, or by sending an email to users/members requesting consent? * Great plugin btw! * [indrek_k](https://wordpress.org/support/users/indrek_k/) * (@indrek_k) * [8 years, 1 month ago](https://wordpress.org/support/topic/database-error-262/#post-10201878) * Hm, strange. Just tested on a fresh install and it works properly for me. I’d like to do some hands-on debugging if possible. Does either one of you guys run the plugin in a dev/staging environment? If yes, then it would be super helpful if you could give me ftp access temporarily. (Hope this doesn’t violate the forum guidelines or anything) * > Does this installation/setup automatically populate the (missing) table with current users/members details No, that would be kind-of not legal 🙂 currently only those consents which are explicitly given are stored there. * > does it provide an option for giving consent either by tick box on the profile page It adds a checkbox to registration and comment forms and stores those consents. * > or by sending an email to users/members requesting consent? Not yet, but seriously considering adding this. Also considering adding retroactively requiring consent from already registered users. * We’re only “considering” this because the WP compliance team is also considering adding support for tracking consents into Core. So it makes sense to wait a bit and see what happens exactly. * [shokku](https://wordpress.org/support/users/shokku/) * (@shokku) * [8 years, 1 month ago](https://wordpress.org/support/topic/database-error-262/#post-10201917) * I can do that, how do I send you the details required confidentially? Shall I use your “Contact” email on your website? * Thanks * [indrek_k](https://wordpress.org/support/users/indrek_k/) * (@indrek_k) * [8 years, 1 month ago](https://wordpress.org/support/topic/database-error-262/#post-10201918) * Yes please, that would be perfect! * [shokku](https://wordpress.org/support/users/shokku/) * (@shokku) * [8 years, 1 month ago](https://wordpress.org/support/topic/database-error-262/#post-10201948) * Details emailed 😉 * [indrek_k](https://wordpress.org/support/users/indrek_k/) * (@indrek_k) * [8 years, 1 month ago](https://wordpress.org/support/topic/database-error-262/#post-10203274) * For some reason, the contact form didn’t give me your email address so I have to reply here. Can you also please create a temp admin account in WP? * [shokku](https://wordpress.org/support/users/shokku/) * (@shokku) * [8 years, 1 month ago](https://wordpress.org/support/topic/database-error-262/#post-10203458) * I sent to hello@… * Now, resent to your indrek@… * I didn’t use a form. Also, created temp admin, all details in the new email sent. * [indrek_k](https://wordpress.org/support/users/indrek_k/) * (@indrek_k) * [8 years, 1 month ago](https://wordpress.org/support/topic/database-error-262/#post-10206913) * Hi there! * Please try updating the plugin. If this doesn’t fix the problem, let me know! * [shokku](https://wordpress.org/support/users/shokku/) * (@shokku) * [8 years, 1 month ago](https://wordpress.org/support/topic/database-error-262/#post-10206973) * Many thanks! Excellent job, that seems to have fixed it. 🙂 * Do you still require WP and FTP access or can they be removed now? * Looking forward to further features on your excellent plugin! * Cheers… * [indrek_k](https://wordpress.org/support/users/indrek_k/) * (@indrek_k) * [8 years, 1 month ago](https://wordpress.org/support/topic/database-error-262/#post-10206976) * You can remove all access. Thanks! Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Database error’ is closed to new replies. * ![](https://ps.w.org/gdpr-framework/assets/icon.svg?rev=2304387) * [The GDPR Framework By Data443](https://wordpress.org/plugins/gdpr-framework/) * [Frequently Asked Questions](https://wordpress.org/plugins/gdpr-framework/#faq) * [Support Threads](https://wordpress.org/support/plugin/gdpr-framework/) * [Active Topics](https://wordpress.org/support/plugin/gdpr-framework/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/gdpr-framework/unresolved/) * [Reviews](https://wordpress.org/support/plugin/gdpr-framework/reviews/) ## Tags * [Database Error](https://wordpress.org/support/topic-tag/database-error/) * 11 replies * 3 participants * Last reply from: [indrek_k](https://wordpress.org/support/users/indrek_k/) * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/database-error-262/#post-10206976) * Status: resolved