Title: Database error
Last modified: April 6, 2020

---

# Database error

 *  Resolved [nflh](https://wordpress.org/support/users/nflh/)
 * (@nflh)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/database-error-306/)
 * I’ve downloaded the Newsletter plugin and my customers will get a database error
   50% of the time they try to sign up. What can I do about it? I already contacted
   my server/hosting but from their end it looks fine.
 * ”Database error. If you were saving a newsletter try a table upgrade from the
   status panel”.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/database-error-306/#post-12638926)
 * Hi, this can be due to special characters on newsletters. Could you try to run
   the “upgrade tables” from the status panel?
 * Stefano.
 *  Thread Starter [nflh](https://wordpress.org/support/users/nflh/)
 * (@nflh)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/database-error-306/#post-12673486)
 * Hi Stefano,
 * Okay! I already did that, but unfortunately this doesn’t work.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Database error’ is closed to new replies.

 * ![](https://ps.w.org/newsletter/assets/icon-256x256.png?rev=1052028)
 * [Newsletter - Send awesome emails from WordPress](https://wordpress.org/plugins/newsletter/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/newsletter/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/newsletter/)
 * [Active Topics](https://wordpress.org/support/plugin/newsletter/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/newsletter/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/newsletter/reviews/)

## Tags

 * [database](https://wordpress.org/support/topic-tag/database/)

 * 2 replies
 * 2 participants
 * Last reply from: [nflh](https://wordpress.org/support/users/nflh/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/database-error-306/#post-12673486)
 * Status: resolved