Title: Database Error Last modified: September 25, 2020 --- # Database Error * Resolved [potel](https://wordpress.org/support/users/potel/) * (@potel) * [5 years, 8 months ago](https://wordpress.org/support/topic/database-error-322/) * When I use the plugin’s shortcode, the following error appears on the page: * **Erro no banco de dados do WordPress:** [You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘) ORDER BY name asc’ at line 1] `SELECT * FROM arq_wpm_6310_member WHERE id in () ORDER BY name asc` Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Author [wpmart](https://wordpress.org/support/users/wpmart/) * (@wpmart) * [5 years, 8 months ago](https://wordpress.org/support/topic/database-error-322/#post-13455020) * Let us check it and will fix it within next 12 hours - This reply was modified 5 years, 8 months ago by [wpmart](https://wordpress.org/support/users/wpmart/). * Thread Starter [potel](https://wordpress.org/support/users/potel/) * (@potel) * [5 years, 8 months ago](https://wordpress.org/support/topic/database-error-322/#post-13455353) * Wow … Thanks for the help !! I’m waiting then !! * Plugin Author [wpmart](https://wordpress.org/support/users/wpmart/) * (@wpmart) * [5 years, 8 months ago](https://wordpress.org/support/topic/database-error-322/#post-13456192) * We fix the bug. Please delete the plugin and install it again. Don’t worry, you don’t lose your data. Please let us know is it working or not. * Thanks, Sk * Thread Starter [potel](https://wordpress.org/support/users/potel/) * (@potel) * [5 years, 8 months ago](https://wordpress.org/support/topic/database-error-322/#post-13456202) * Hello, the error of the front page did not appear anymore, however there were 2 new problems: 1 – There was no member registered on the Frontal page 2 – In the Administrative Area, in (Add Members -> Team Members) in the registered member the following error appeared: * **Here is a screenshot of the image with the error:** [https://ibb.co/Mnx65pm](https://ibb.co/Mnx65pm) - This reply was modified 5 years, 8 months ago by [potel](https://wordpress.org/support/users/potel/). * Thread Starter [potel](https://wordpress.org/support/users/potel/) * (@potel) * [5 years, 8 months ago](https://wordpress.org/support/topic/database-error-322/#post-13456216) * I sent for you the information!! * Plugin Author [wpmart](https://wordpress.org/support/users/wpmart/) * (@wpmart) * [5 years, 8 months ago](https://wordpress.org/support/topic/database-error-322/#post-13456223) * Please send us your website url. * Thread Starter [potel](https://wordpress.org/support/users/potel/) * (@potel) * [5 years, 8 months ago](https://wordpress.org/support/topic/database-error-322/#post-13456274) * OMG It worked perfectly … thanks for the support, you guys are awesome !! * Plugin Author [wpmart](https://wordpress.org/support/users/wpmart/) * (@wpmart) * [5 years, 8 months ago](https://wordpress.org/support/topic/database-error-322/#post-13456302) * Nice to hear that. It will be helpful for us if you send us a five-star review of WordPress. [https://wordpress.org/support/plugin/team-showcase-supreme/reviews/#new-post](https://wordpress.org/support/plugin/team-showcase-supreme/reviews/#new-post) * Thread Starter [potel](https://wordpress.org/support/users/potel/) * (@potel) * [5 years, 8 months ago](https://wordpress.org/support/topic/database-error-322/#post-13457996) * Ok.. Done and Thanks for everything!! 😀 * Plugin Author [wpmart](https://wordpress.org/support/users/wpmart/) * (@wpmart) * [5 years, 8 months ago](https://wordpress.org/support/topic/database-error-322/#post-13458057) * You are welcome. * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [5 years, 3 months ago](https://wordpress.org/support/topic/database-error-322/#post-14033241) * I’ve deleted your offer to login to your user’s site. While I know you have the best of intentions, it’s forum policy that you _not_ ask users for admin or server access. Users on the forums aren’t your customers, they’re your open source collaborators, and requesting that kind of access can put you and them at high risk. * If they _are_ paying customers (such as people who bought a premium service/product from you) then by all means, direct them to your official customer support system. But in all other cases, you need to help them here on the forums. * Thankfully are other ways to get information you need: - Ask the user to install the [Health Check plugin](https://wordpress.org/support/plugin/health-check/) and get the data that way. - Ask for a link to the [http://pastebin.com/](http://pastebin.com/) or [https://gist.github.com](https://gist.github.com) log of the user’s web server error log. - Ask the user to create and post a link to their `phpinfo();` output. - Walk the user through [enabling WP_DEBUG and how to log that output to a file and how to share that file.](https://wordpress.org/support/article/debugging-in-wordpress/) - Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again (the Health Check plugin can do this without impacting any site vistors). - Ask the user for the step-by-step directions on how they can reproduce the problem. * You get the idea. * We know volunteer support is not easy, and this guideline can feel needlessly restrictive. It’s actually there to protect you as much as end users. Should their site be hacked or have any issues after you accessed it, you could be held legally liable for damages. In addition, it’s difficult for end users to know the difference between helpful developers and people with malicious intentions. Because of that, we rely on plugin developers and long-standing volunteers (like you) to help us and uphold this particular guideline. * When you help users _here_ and in public, you also help the next person with the same problem. They’ll be able to read the debugging and solution and educate themselves. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Database Error’ is closed to new replies. * ![](https://ps.w.org/team-showcase-supreme/assets/icon-256x256.png?rev=2597164) * [Team Members – Multi Language Supported Team Plugin](https://wordpress.org/plugins/team-showcase-supreme/) * [Frequently Asked Questions](https://wordpress.org/plugins/team-showcase-supreme/#faq) * [Support Threads](https://wordpress.org/support/plugin/team-showcase-supreme/) * [Active Topics](https://wordpress.org/support/plugin/team-showcase-supreme/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/team-showcase-supreme/unresolved/) * [Reviews](https://wordpress.org/support/plugin/team-showcase-supreme/reviews/) ## Tags * [banco de dados](https://wordpress.org/support/topic-tag/banco-de-dados/) * [database](https://wordpress.org/support/topic-tag/database/) * [sql](https://wordpress.org/support/topic-tag/sql/) * 11 replies * 3 participants * Last reply from: [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/database-error-322/#post-14033241) * Status: resolved