Title: DATABASE ERROR Last modified: September 29, 2022 --- # DATABASE ERROR * Resolved [tendenzechic](https://wordpress.org/support/users/tendenzeshabbychic/) * (@tendenzeshabbychic) * [3 years, 8 months ago](https://wordpress.org/support/topic/database-error-371/) * Hello, after the last update of woocommerce i get this error on the database: * WordPress errore sul database Commands out of sync; you can’t run this command now per la query INSERT INTO wpzw_woocommerce_sessions (`session_key`, `session_value`,` session_expiry`) VALUES (‘t_8c6521ec2d40b5d1fb700904d07c26’, ‘a:8:{s:4:\”ppcp\”; s:364:\”O:49:\”WooCommerce\\PayPalCommerce\\Session\\SessionHandler\”:4:{s:56:\”\ 0WooCommerce\\PayPalCommerce\\Session\\SessionHandler\0order\”;N;s:58:\”\0WooCommerce\\ PayPalCommerce\\Session\\SessionHandler\0bn_code\”;s:0:\”\”;s:77:\”\0WooCommerce\\ PayPalCommerce\\Session\\SessionHandler\0insufficient_funding_tries\”;i:0;s:65:\”\ 0WooCommerce\\PayPalCommerce\\Session\\SessionHandler\0funding_source\”;N;}\”; s:4:\”cart\”;s:6:\”a:0:{}\”;s:11:\”cart_totals\”;s:367:\”a:15:{s:8:\”subtotal\”; i:0;s:12:\”subtotal_tax\”;i:0;s:14:\”shipping_total\”;i:0;s:12:\”shipping_tax\”; i:0;s:14:\”shipping_taxes\”;a:0:{}s:14:\”discount_total\”;i:0;s:12:\”discount_tax\”; i:0;s:19:\”cart_contents_total\”;i:0;s:17:\”cart_contents_tax\”;i:0;s:19:\”cart_contents_taxes\”; a:0:{}s:9:\”fee_total\”;i:0;s:7:\”fee_tax\”;i:0;s:9:\”fee_taxes\”;a:0:{}s:5:\” total\”;i:0;s:9:\”total_tax\”;i:0;}\”;s:15:\”applied_coupons\”;s:6:\”a:0:{}\”; s:22:\”coupon_discount_totals\”;s:6:\”a:0:{}\”;s:26:\”coupon_discount_tax_totals\”; s:6:\”a:0:{}\”;s:21:\”removed_cart_contents\”;s:6:\”a:0:{}\”;s:8:\”customer\”; s:720:\”a:27:{s:2:\”id\”;s:1:\”0\”;s:13:\”date_modified\”;s:0:\”\”;s:8:\”postcode\”; s:0:\”\”;s:4:\”city\”;s:0:\”\”;s:9:\”address_1\”;s:0:\”\”;s:7:\”address\”;s:0:\”\”; s:9:\”address_2\”;s:0:\”\”;s:5:\”state\”;s:2:\”AG\”;s:7:\”country\”;s:2:\”IT\”; s:17:\”shipping_postcode\”;s:0:\”\”;s:13:\”shipping_city\”;s:0:\”\”;s:18:\”shipping_address_1\”; s:0:\”\”;s:16:\”shipping_address\”;s:0:\”\”;s:18:\”shipping_address_2\”;s:0:\”\”; s:14:\”shipping_state\”;s:2:\”AG\”;s:16:\”shipping_country\”;s:2:\”IT\”;s:13:\” is_vat_exempt\”;s:0:\”\”;s:19:\”calculated_shipping\”;s:0:\”\”;s:10:\”first_name\”; s:0:\”\”;s:9:\”last_name\”;s:0:\”\”;s:7:\”company\”;s:0:\”\”;s:5:\”phone\”;s: 0:\”\”;s:5:\”email\”;s:0:\”\”;s:19:\”shipping_first_name\”;s:0:\”\”;s:18:\”shipping_last_name\”; s:0:\”\”;s:16:\”shipping_company\”;s:0:\”\”;s:14:\”shipping_phone\”;s:0:\”\”;}\”;}’, 1664611773) ON DUPLICATE KEY UPDATE `session_value` = VALUES(`session_value`),` session_expiry` = VALUES(`session_expiry`) fatta da shutdown_action_hook, do_action(‘ shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, WC_Session_Handler->save_data Viewing 5 replies - 1 through 5 (of 5 total) * [Juan G. (woo-hc)](https://wordpress.org/support/users/judagutor/) * (@judagutor) * [3 years, 8 months ago](https://wordpress.org/support/topic/database-error-371/#post-16059618) * Hi [@tendenzeshabbychic](https://wordpress.org/support/users/tendenzeshabbychic/)! * Thank you for reaching out and sending the error you get. * As a first step, to know more about your site setup and check further into this, kindly provide us your **System Status**; you can find it via `WooCommerce > Status`. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, paste your response here. * Thanks! * Thread Starter [tendenzechic](https://wordpress.org/support/users/tendenzeshabbychic/) * (@tendenzeshabbychic) * [3 years, 8 months ago](https://wordpress.org/support/topic/database-error-371/#post-16059653) * Hi Juan, thanks for reply! * ``` ### WordPress Environment ### WordPress address (URL): Site address (URL): WC Version: 6.9.4 REST API Version: ✔ 6.9.4 WC Blocks Version: ✔ 8.3.3 Action Scheduler Version: ✔ 3.5.2 Log Directory Writable: ✔ WP Version: 6.0.2 WP Multisite: – WP Memory Limit: 2 GB WP Debug Mode: ✔ WP Cron: – Language: it_IT External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.30 PHP Post Max Size: 1 GB PHP Time Limit: 3600 PHP Max Input Vars: 10000 cURL Version: 7.85.0 OpenSSL/1.1.1q SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.36-MariaDB-cll-lve Max Upload Size: 1 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.9.4 WC Database Prefix: wpzw_ Dimensione totale database: 626.93MB Dimensione dati database: 365.83MB Dimensione indice database: 261.10MB wpzw_woocommerce_sessions: Dati: 59.13MB + indice: 2.22MB + motore InnoDB wpzw_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wpzw_woocommerce_order_items: Dati: 2.52MB + indice: 1.52MB + motore InnoDB wpzw_woocommerce_order_itemmeta: Dati: 15.55MB + indice: 16.03MB + motore InnoDB wpzw_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wpzw_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_actionscheduler_actions: Dati: 26.06MB + indice: 28.38MB + motore InnoDB wpzw_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_actionscheduler_logs: Dati: 26.56MB + indice: 21.06MB + motore InnoDB wpzw_cli_cookie_scan: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_cli_cookie_scan_categories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_cli_cookie_scan_cookies: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_cli_cookie_scan_url: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_cli_scripts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_commentmeta: Dati: 0.09MB + indice: 0.13MB + motore InnoDB wpzw_comments: Dati: 9.52MB + indice: 10.09MB + motore InnoDB wpzw_dgwt_wcas_index: Dati: 2.52MB + indice: 0.13MB + motore InnoDB wpzw_dgwt_wcas_invindex_cache_fr: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_dgwt_wcas_invindex_cache_it: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_dgwt_wcas_invindex_doclist_fr: Dati: 3.52MB + indice: 6.03MB + motore InnoDB wpzw_dgwt_wcas_invindex_doclist_it: Dati: 3.52MB + indice: 6.03MB + motore InnoDB wpzw_dgwt_wcas_invindex_wordlist_fr: Dati: 0.36MB + indice: 0.28MB + motore InnoDB wpzw_dgwt_wcas_invindex_wordlist_it: Dati: 0.38MB + indice: 0.25MB + motore InnoDB wpzw_dgwt_wcas_stats: Dati: 3.52MB + indice: 0.00MB + motore InnoDB wpzw_dgwt_wcas_tax_index: Dati: 0.08MB + indice: 0.05MB + motore InnoDB wpzw_dgwt_wcas_var_index: Dati: 0.44MB + indice: 0.09MB + motore InnoDB wpzw_feedmanager_channel: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_feedmanager_country: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_feedmanager_feed_status: Dati: 0.02MB + indice: 0.08MB + motore InnoDB wpzw_feedmanager_field_categories: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_feedmanager_product_feed: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_feedmanager_product_feedmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_feedmanager_source: Dati: 0.02MB + indice: 0.08MB + motore InnoDB wpzw_icl_content_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_icl_core_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_icl_flags: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_icl_languages: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_icl_languages_translations: Dati: 0.20MB + indice: 0.17MB + motore InnoDB wpzw_icl_locale_map: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_icl_message_status: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_icl_mo_files_domains: Dati: 0.06MB + indice: 0.02MB + motore InnoDB wpzw_icl_node: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_icl_reminders: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_icl_strings: Dati: 1.52MB + indice: 0.66MB + motore InnoDB wpzw_icl_string_batches: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_icl_string_packages: Dati: 0.06MB + indice: 0.00MB + motore InnoDB wpzw_icl_string_positions: Dati: 0.06MB + indice: 0.02MB + motore InnoDB wpzw_icl_string_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_icl_string_translations: Dati: 0.20MB + indice: 0.06MB + motore InnoDB wpzw_icl_translate: Dati: 1.50MB + indice: 0.06MB + motore InnoDB wpzw_icl_translate_job: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_icl_translations: Dati: 3.52MB + indice: 10.02MB + motore InnoDB wpzw_icl_translation_batches: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_icl_translation_downloads: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_icl_translation_status: Dati: 1.52MB + indice: 0.19MB + motore InnoDB wpzw_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_litespeed_url: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_litespeed_url_file: Dati: 0.02MB + indice: 0.08MB + motore InnoDB wpzw_options: Dati: 13.13MB + indice: 1.69MB + motore InnoDB wpzw_postmeta: Dati: 107.64MB + indice: 68.20MB + motore InnoDB wpzw_posts: Dati: 16.52MB + indice: 8.02MB + motore InnoDB wpzw_post_views: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_pys_stat_landing: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_pys_stat_order: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_pys_stat_product_order: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_pys_stat_traffic: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_pys_stat_utm_campaing: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_pys_stat_utm_content: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_pys_stat_utm_medium: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_pys_stat_utm_source: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_pys_stat_utm_term: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_queue: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_rank_math_404_logs: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_rank_math_analytics_adsense: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_rank_math_analytics_ga: Dati: 3.52MB + indice: 4.52MB + motore InnoDB wpzw_rank_math_analytics_gsc: Dati: 34.56MB + indice: 58.27MB + motore InnoDB wpzw_rank_math_analytics_inspections: Dati: 6.52MB + indice: 0.72MB + motore InnoDB wpzw_rank_math_analytics_keyword_manager: Dati: 0.05MB + indice: 0.00MB + motore InnoDB wpzw_rank_math_analytics_objects: Dati: 1.52MB + indice: 0.25MB + motore InnoDB wpzw_rank_math_internal_links: Dati: 0.52MB + indice: 0.22MB + motore InnoDB wpzw_rank_math_internal_meta: Dati: 0.17MB + indice: 0.00MB + motore InnoDB wpzw_rank_math_redirections: Dati: 0.30MB + indice: 0.05MB + motore InnoDB wpzw_rank_math_redirections_cache: Dati: 0.14MB + indice: 0.06MB + motore InnoDB wpzw_sib_model_contact: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_sib_model_country: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_snippets: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_social_users: Dati: 0.09MB + indice: 0.09MB + motore InnoDB wpzw_termmeta: Dati: 1.52MB + indice: 1.77MB + motore InnoDB wpzw_terms: Dati: 0.08MB + indice: 0.09MB + motore InnoDB wpzw_term_relationships: Dati: 1.52MB + indice: 0.50MB + motore InnoDB wpzw_term_taxonomy: Dati: 0.13MB + indice: 0.11MB + motore InnoDB wpzw_tm_taskmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_tm_tasks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_toolset_associations: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wpzw_toolset_connected_elements: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_toolset_post_guid_id: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_toolset_relationships: Dati: 0.02MB + indice: 0.08MB + motore InnoDB wpzw_toolset_type_sets: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_usermeta: Dati: 7.52MB + indice: 7.03MB + motore InnoDB wpzw_users: Dati: 0.36MB + indice: 0.28MB + motore InnoDB wpzw_wc_admin_notes: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_wc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_wc_customer_lookup: Dati: 0.52MB + indice: 0.42MB + motore InnoDB wpzw_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_wc_order_coupon_lookup: Dati: 0.08MB + indice: 0.09MB + motore InnoDB wpzw_wc_order_product_lookup: Dati: 1.52MB + indice: 1.66MB + motore InnoDB wpzw_wc_order_stats: Dati: 1.52MB + indice: 0.63MB + motore InnoDB wpzw_wc_order_tax_lookup: Dati: 0.25MB + indice: 0.22MB + motore InnoDB wpzw_wc_product_attributes_lookup: Dati: 0.09MB + indice: 0.08MB + motore InnoDB wpzw_wc_product_download_directories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_wc_product_meta_lookup: Dati: 1.52MB + indice: 0.89MB + motore InnoDB wpzw_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_woo_shippment_provider: Dati: 0.06MB + indice: 0.00MB + motore InnoDB wpzw_wpr_rucss_resources: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wpzw_wpr_rucss_used_css: Dati: 0.02MB + indice: 0.08MB + motore InnoDB wpzw_wpstg_queue: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_yith_wcwl: Dati: 0.14MB + indice: 0.06MB + motore InnoDB wpzw_yith_wcwl_lists: Dati: 0.08MB + indice: 0.05MB + motore InnoDB wpzw_yith_ywpar_points_log: Dati: 0.27MB + indice: 0.00MB + motore InnoDB ### Post Type Counts ### attachment: 14803 blocks: 278 cookielawinfo: 41 custom_css: 1 customize_changeset: 1 cwginstocknotifier: 199 gfw_report: 273 jetpack_migration: 2 mailpoet_page: 1 nav_menu_item: 139 ngg_gallery: 1 ngg_pictures: 3 oembed_cache: 4 option-tree: 1 page: 63 phoe_badge: 1 post: 50 postman_sent_mail: 249 product: 1990 product_variation: 1053 pys_event: 1 revision: 450 tt_font_control: 1 ux_template: 4 wcwar_warranty_req: 1 whatsapp-accounts: 1 wp_block: 1 wp_global_styles: 1 wp-types-group: 1 wpcf7_contact_form: 5 yith-wcbm-badge: 6 yolo_portfolio: 1 ywpar-banner: 3 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (38) ### WPML Multilingual CMS: by OnTheGoSystems – 4.5.11 WPML SEO: by OnTheGoSystems – 2.1.0 FiboSearch - AJAX Search for WooCommerce (Pro): by FiboSearch Team – 1.20.2 Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 3.0 Code Snippets: by Code Snippets Pro – 3.2.0 Contact Form 7 Multilingual: by OnTheGoSystems – 1.1.0 Contact Form 7: by Takayuki Miyoshi – 5.6.3 CookieYes | GDPR Cookie Consent: by CookieYes – 3.0.1 Joinchat: by Creame – 4.5.10 Easy Table of Contents: by Magazine3 – 2.0.33.2 Facebook for WooCommerce: by Facebook – 2.6.24 Join.chat +: by Creame – 1.1.0 Kadence WooCommerce Email Designer: by Kadence WP – 1.5.7 Loco Translate: by Tim Whitlock – 2.6.2 Nextend Social Login: by Nextendweb – 3.1.6 Perfect Brands for WooCommerce: by QuadLayers – 2.2.4 Cost of Goods by PixelYourSite: by PixelYourSite – 1.0.11 PixelYourSite Pinterest: by PixelYourSite – 4.1.0 PixelYourSite PRO: by PixelYourSite – 9.3.3 PixelYourSite Super Pack: by PixelYourSite – 3.0.7 Product Catalog Feed Pro by PixelYourSite: by PixelYourSite – 5.3.0 Really Simple SSL: by Really Simple Plugins – 5.3.4 Scalapay Easy Installment Gateway: by Scalapay – 1.1.32 Rank Math SEO PRO: by Rank Math – 3.0.21 Rank Math SEO: by Rank Math – 1.0.98.2 Toolset Types: by OnTheGoSystems – 3.4.16 WooCommerce Smart COD: by woosmartcod.com – 1.6.1 Monitoraggio avanzato della spedizione per WooCommerce: by zorema – 3.4.7 Faview - Virtual Reviews for WooCommerce: by VillaTheme – 1.2.11 WooCommerce Stripe Gateway: by WooCommerce – 6.8.0 WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.0.2 WooCommerce PayPal Payments: by WooCommerce – 1.9.3 Sendinblue - WooCommerce Email Marketing: by Sendinblue – 2.0.39 WooCommerce: by Automattic – 6.9.4 WooCommerce Google Feed Manager: by Michel Jongbloed – 2.33.0 WP Rocket: by WP Media – 3.11.4.2 WPML String Translation: by OnTheGoSystems – 3.2.2 YITH WooCommerce Points and Rewards Premium: by YITH – 3.13.0 ### Inactive Plugins (9) ### Backup Duplicator & Migration - WP STAGING: by WP-STAGING WPStagingBackup – 2.9.20 Easy WP SMTP: by wpecommerce alexanderfoxc – 1.4.7 GTranslate: by Translate AI Multilingual Solutions – 2.9.12 LiteSpeed Cache: by LiteSpeed Technologies – 5.2.1 OTGS Installer: by OnTheGoSystems – 3.0.4 Query Monitor: by John Blackbourn – 3.10.1 Soisy Pagamento Rateale: by Soisy – 5.7.5 WP-Optimize - Clean, Compress, Cache: by David Anderson Ruhani Rabin Team Updraft – 3.2.7 YITH WooCommerce Wishlist: by YITH – 3.13.0 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #480 - /negozio/ Carrello: #481 - /carrello/ Pagamento: #2024 - /checkout-2/ Il mio account: #2027 - /my-account/ Termini e condizioni: #9467 - /termini-e-condizioni/ ### Theme ### Name: Flatsome Child Version: 3.0 Author URL: Child Theme: ✔ Parent Theme Name: Flatsome Parent Theme Version: 3.16.0 Parent Theme Author URL: https://uxthemes.com WooCommerce Support: ✔ ### Templates ### Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php flatsome/woocommerce/cart/cart.php flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/terms.php flatsome/woocommerce/checkout/thankyou.php flatsome/woocommerce/content-product-cat.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/content-widget-product.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/rating.php flatsome/woocommerce/loop/result-count.php flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php flatsome/woocommerce/notices/notice.php flatsome/woocommerce/notices/success.php flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php flatsome/woocommerce/single-product/product-thumbnails.php flatsome/woocommerce/single-product/rating.php flatsome/woocommerce/single-product/related.php flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php flatsome/woocommerce/content-product_cat.php ### WooCommerce PayPal Payments ### Onboarded: ✔ Shop country code: IT WooCommerce currency supported: ✔ PayPal card processing available in country: ✔ Pay Later messaging available in country: ✔ Webhook status: – Vault enabled: ✔ Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: ✔ Tracking enabled: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ❌ Non programmato Options: ✔ Notes: 6 Onboarding: completed ### Action Scheduler ### Canceled: 1 Oldest: 2022-09-19 15:00:34 +0000 Newest: 2022-09-19 15:00:34 +0000 Complete: 58.761 Oldest: 2022-08-30 21:26:31 +0000 Newest: 2022-09-30 20:03:41 +0000 Pending: 456 Oldest: 2022-09-30 20:08:42 +0000 Newest: 2022-10-21 00:24:55 +0000 ### Status report information ### Generated at: 2022-09-30 22:08:13 +02:00 ``` * [Saif](https://wordpress.org/support/users/babylon1999/) * (@babylon1999) * [3 years, 8 months ago](https://wordpress.org/support/topic/database-error-371/#post-16062915) * Hello [@tendenzeshabbychic](https://wordpress.org/support/users/tendenzeshabbychic/), * I can see your database prefix is changed, did the problem start after you did that? * It could also be a plugin or theme conflict. The best way to determine this is to: - Temporarily switch your theme to [Storefront](https://www.woocommerce.com/storefront/) - Disable all plugins except for WooCommerce - Repeat the action that is causing the problem * If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each until you find the one causing the conflict. [You can find a more detailed explanation of how to do a conflict test here.](https://docs.woocommerce.com/document/how-to-test-for-conflicts/)` * Please let us know your findings! * Thread Starter [tendenzechic](https://wordpress.org/support/users/tendenzeshabbychic/) * (@tendenzeshabbychic) * [3 years, 7 months ago](https://wordpress.org/support/topic/database-error-371/#post-16106679) * Sorry for the delay, the problem occurred immediately after activating Paypal, before I had standard paypal * [anastas10s](https://wordpress.org/support/users/anastas10s/) * (@anastas10s) * [3 years, 7 months ago](https://wordpress.org/support/topic/database-error-371/#post-16110639) * Hi there [@tendenzeshabbychic](https://wordpress.org/support/users/tendenzeshabbychic/) 👋 * > Sorry for the delay, the problem occurred immediately after activating Paypal, > before I had standard paypal * I see. From what I understand, when the `WooCommerce PayPal Payments` plugin is active, as seen in the System Status Report you are sending us, the database error appears. Could you please share a screenshot of the screen where you see the error? [https://snipboard.io/](https://snipboard.io/) is a reliable tool for sharing that over here with us. * Next-up, I’d like you to go ahead with updating the following: – WC Version: 6.9.4 – WC Database Version: 6.9.4 – WooCommerce PayPal Payments: by WooCommerce– 1.9.3 * The plugins can be updated from the WordPress dashboard, under `Dashboard > Updates`. As for the WooCommerce database version, head to `WooCommerce > Status > Tools`. Feel free to `Verify base database tables` also, while you are on that screen. * Do you still see the error screen, after completing the updates? * Should the issue persist, I would suggest following the [troubleshooting steps outlined here](https://woocommerce.com/document/woocommerce-paypal-payments/#troubleshooting). * Let us know how that goes! - This reply was modified 3 years, 7 months ago by [anastas10s](https://wordpress.org/support/users/anastas10s/). Reason: troubleshooting steps Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘DATABASE ERROR’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [database](https://wordpress.org/support/topic-tag/database/) * [update](https://wordpress.org/support/topic-tag/update/) * 5 replies * 4 participants * Last reply from: [anastas10s](https://wordpress.org/support/users/anastas10s/) * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/database-error-371/#post-16110639) * Status: resolved