Title: Database Error Importing List
Last modified: August 25, 2019

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# Database Error Importing List

 *  Resolved [shkaitmyueas](https://wordpress.org/support/users/shkaitmyueas/)
 * (@shkaitmyueas)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/database-error-importing-list/)
 * Hello, I recently reinstalled this plugin as our other newsletter plugin broke.
   Install was successful and everything seems great until I go and import our mailing
   list, we get this. “Database error. If you were saving a newsletter try a table
   upgrade from the status panel.” Of course I did just as it said and nothing, 
   still have the problem. I then proceed to the newsletter website, login and guess
   what, I can’t login. After putting in my credentials, the browser just spins.
   I tried this on multiple browsers so it’s a problem with the site thus why I’m
   here. After all the effort, no support has been given, updates don’t work. I’m
   literally about to give this plugin 1 star if I can’t get this issue fixed. I’ve
   tried uninstalling the plugin and wiping everything to see if that would fix 
   it. nada.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/database-error-importing-list/#post-11865029)
 * Hi, if the plugin is blocking the access to the blog (actually I cannot imagine
   how), you should use FTP or a file manager and delete the folder wp-content/plugins/
   newsletter.
 * If you got an error during the import, it could be logged in a file inside wp-
   content/logs/newsletter.
 * If you can enter the admin side to unistall the plugin, is not clear to me what
   you mean with “I can’t login”. Where you cannot login?
 * Stefano.
 *  Thread Starter [shkaitmyueas](https://wordpress.org/support/users/shkaitmyueas/)
 * (@shkaitmyueas)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/database-error-importing-list/#post-11873246)
 * Hello Stefeno, this is the error I get by accessing the logs.
 * “24-08-2019 19:27:56 – FATAL – m: 89.1 MB, u: 5 –
    24-08-2019 19:27:56 – FATAL–
   m: 89.1 MB, u: 5 – SHOW FULL COLUMNS FROM `wp2_newsletter`”
 * The login that I was getting to is the newsletter wordpress site to post on their
   forums which I couldn’t login. I put my credentials in to login and the browser
   just kept spinning.
 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/database-error-importing-list/#post-11873927)
 * Hi, where there are such reported errors (by the database library of wp) it usually
   means you’re importing data with characters not valid (for your db).
 * Have names special characters? (accented)
 * Have you tried to copy and pasting the data instead of importing from a file?
 * The Newsletter status panel is reporting some warning about the database?
 * About the login in our site, could you retry? We have no blocks and every day
   people log in, actually i don’t know which could be the problem.
 * Stefano.
 *  [ayurweda](https://wordpress.org/support/users/ayurweda/)
 * (@ayurweda)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/database-error-importing-list/#post-11901527)
 * Hi, i have the same problem and I am about to throw out this newsletter tool 
   as I have already spent way too much time trying to fix an error I didn’t create.
   🙁
 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/database-error-importing-list/#post-11901898)
 * Have you looked at gthe status panel? Is there any warning reported? Have you
   tried to import using the copy and paste?
 * Stefano.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Database Error Importing List’ is closed to new replies.

 * ![](https://ps.w.org/newsletter/assets/icon-256x256.png?rev=1052028)
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 * 5 replies
 * 3 participants
 * Last reply from: [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/database-error-importing-list/#post-11901898)
 * Status: resolved