Title: Database Error on Wizard Last modified: January 27, 2021 --- # Database Error on Wizard * Resolved [jfantasybooks](https://wordpress.org/support/users/jfantasybooks/) * (@jfantasybooks) * [5 years, 4 months ago](https://wordpress.org/support/topic/database-error-on-wizard/) * Hi. There is a database error: * SELECT from_name, from_email, mailer_type, smtp_host, smtp_port, encryption, authentication, smtp_username, smtp_password FROM wp_mail_bank * able ‘[insert database name].wp_mail_bank’ doesn’t exist * I changed some stuff involving the site’s databse. But hopefully this helps get the gist. * Please take a look when you can. Viewing 11 replies - 1 through 11 (of 11 total) * [yehudah](https://wordpress.org/support/users/yehudah/) * (@yehudah) * [5 years, 4 months ago](https://wordpress.org/support/topic/database-error-on-wizard/#post-13963379) * Hi, * Wrong place, this is your plugin: [https://wordpress.org/plugins/wp-mail-bank/](https://wordpress.org/plugins/wp-mail-bank/) * Thread Starter [jfantasybooks](https://wordpress.org/support/users/jfantasybooks/) * (@jfantasybooks) * [5 years, 4 months ago](https://wordpress.org/support/topic/database-error-on-wizard/#post-13963537) * Hi. The error is coming from Post SMTP’s Wizard Page. * You can find the line at: * PostmanImportableConfiguration.php Line 366 * The plugin you posted, I don’t use. * [Tim](https://wordpress.org/support/users/tneville/) * (@tneville) * [5 years, 3 months ago](https://wordpress.org/support/topic/database-error-on-wizard/#post-13980031) * Hi [@jfantasybooks](https://wordpress.org/support/users/jfantasybooks/), * Have you tried a fresh install of Post SMTP? Please paste your diagnostics log here too from Post SMTP. * Kind Regards, Tim * Thread Starter [jfantasybooks](https://wordpress.org/support/users/jfantasybooks/) * (@jfantasybooks) * [5 years, 3 months ago](https://wordpress.org/support/topic/database-error-on-wizard/#post-13980544) * Yes, I have. This error has been there since as long as I’ve used Post SMTP, which is maybe 2 years now… It’s just it never affected anything so I didn’t care to report it. * But, I was on the forum and so took the time. * If you want to see it, try using the Query Monitor plugin. It will show when youg get on the wizard page. * As for the diagnostics, it is below. I removed some things. * ``` Mailer: postsmtp HostName: [removed] cURL Version: 7.58.0 OpenSSL Version: OpenSSL/1.1.1i OS: [removed] PHP: Linux 7.4.14 en_US.UTF-8 PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes WordPress: 5.6 en_US UTF-8 WordPress Theme: Pro – Child Theme WordPress Plugins: Query Monitor, WP Missed Schedule (The Original), ACF to REST API, Ad Inserter, Advanced Cron Manager, Advanced Custom Fields PRO, Akismet Anti-Spam, Cloudflare, Custom Post Type UI, GAinWP Google Analytics Integration for WordPress, Social Login, Post SMTP, Advanced Editor Tools (previously TinyMCE Advanced), User Menus, User Role Editor, WooCommerce PayPal Checkout Gateway, WooCommerce Stripe Gateway, WooCommerce Memberships, WooCommerce Subscriptions, WooCommerce, WP Content Filter, WP Rocket WordPress wp_mail Owner: [removed]/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args WordPress phpmailer_init Action(s): PostsmtpMailer->phpmailer_smtp_init Postman: 2.0.19 Postman Sender Domain (Envelope|Message): [removed] Postman Prevent Message Sender Override (Email|Name): Yes | Yes Postman Active Transport: SMTP (smtp:tls:oauth2://smtp.gmail.com:587) Postman Active Transport Status (Ready|Connected): Yes | Yes Postman Deliveries (Success|Fail): 127282 | 1664 ``` - This reply was modified 5 years, 3 months ago by [jfantasybooks](https://wordpress.org/support/users/jfantasybooks/). * [Tim](https://wordpress.org/support/users/tneville/) * (@tneville) * [5 years, 3 months ago](https://wordpress.org/support/topic/database-error-on-wizard/#post-13981028) * Hi [@jfantasybooks](https://wordpress.org/support/users/jfantasybooks/), * Please update to Post SMTP 2.0.20 first and confirm the bug is still present. Then I will pass this onto the developer. * Thank you. * Kind Regards, Tim * Thread Starter [jfantasybooks](https://wordpress.org/support/users/jfantasybooks/) * (@jfantasybooks) * [5 years, 3 months ago](https://wordpress.org/support/topic/database-error-on-wizard/#post-13981179) * Hi. * I am actually updated to 2.0.20… But for some reason, the diagnostic says otherwise. * I think I may have unintentionally came across another bug. Haha. * [Tim](https://wordpress.org/support/users/tneville/) * (@tneville) * [5 years, 3 months ago](https://wordpress.org/support/topic/database-error-on-wizard/#post-13987959) * Hi [@jfantasybooks](https://wordpress.org/support/users/jfantasybooks/), * New one to me! I would give your install a reinstall – it sounds like something is not right. If the diagnostics log is reporting a different version to what you are running, I am very concerned! * Kind Regards, Tim * Thread Starter [jfantasybooks](https://wordpress.org/support/users/jfantasybooks/) * (@jfantasybooks) * [5 years, 3 months ago](https://wordpress.org/support/topic/database-error-on-wizard/#post-13988060) * Hi. Sorry. I’m not sure why it’s showing correctly now… could be because I deleted OPcache? Or maybe I didn’t deploy the change at the moment. * Anwyays, the following is shown below. The error is still there. If you install Query Monitor and press “Start Wizard” and do not see Database Error in their log, please let me know. Because I get that regardless of fresh install or not. * ``` Mailer: postsmtp HostName: [removed] cURL Version: 7.58.0 OpenSSL Version: OpenSSL/1.1.1i OS: [removed] PHP: Linux 7.4.14 en_US.UTF-8 PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes WordPress: 5.6 en_US UTF-8 WordPress Theme: Pro – Child Theme WordPress Plugins: Query Monitor, WP Missed Schedule (The Original), ACF to REST API, Ad Inserter, Advanced Cron Manager, Advanced Custom Fields PRO, Akismet Anti-Spam, Cloudflare, Custom Post Type UI, GAinWP Google Analytics Integration for WordPress, Social Login, Post SMTP, Advanced Editor Tools (previously TinyMCE Advanced), User Menus, User Role Editor, WooCommerce PayPal Checkout Gateway, WooCommerce Stripe Gateway, WooCommerce Memberships, WooCommerce Subscriptions, WooCommerce, WP Content Filter, WP Rocket WordPress wp_mail Owner: .../wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args WordPress phpmailer_init Action(s): PostsmtpMailer->phpmailer_smtp_init Postman: 2.0.20 Postman Sender Domain (Envelope|Message): [remomved] Postman Prevent Message Sender Override (Email|Name): Yes | Yes Postman Active Transport: SMTP (smtp:tls:oauth2://smtp.gmail.com:587) Postman Active Transport Status (Ready|Connected): Yes | Yes Postman Deliveries (Success|Fail): 127469 | 1664 ``` * [Tim](https://wordpress.org/support/users/tneville/) * (@tneville) * [5 years, 3 months ago](https://wordpress.org/support/topic/database-error-on-wizard/#post-13988078) * Hi [@jfantasybooks](https://wordpress.org/support/users/jfantasybooks/), * Thank you. I will ask [@yehudah](https://wordpress.org/support/users/yehudah/) to look at that when he is able. * Kind Regards, Tim * [Tim](https://wordpress.org/support/users/tneville/) * (@tneville) * [5 years, 3 months ago](https://wordpress.org/support/topic/database-error-on-wizard/#post-14045896) * Hi [@jfantasybooks](https://wordpress.org/support/users/jfantasybooks/), * Can you confirm if this is still an issue in 2.0.21? Could you also confirm what the problem is if so? It is not very clear from this thread what is not working. * Kind Regards, Tim * [Tim](https://wordpress.org/support/users/tneville/) * (@tneville) * [5 years, 3 months ago](https://wordpress.org/support/topic/database-error-on-wizard/#post-14086192) * Hi [@jfantasybooks](https://wordpress.org/support/users/jfantasybooks/), * We haven’t heard from you in a while, so I’ll mark this thread as resolved. If you have any further questions please feel free to open a new thread, and link to this one. * Kind Regards, Tim Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Database Error on Wizard’ is closed to new replies. * ![](https://ps.w.org/post-smtp/assets/icon-128x128.gif?rev=3209655) * [Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App](https://wordpress.org/plugins/post-smtp/) * [Frequently Asked Questions](https://wordpress.org/plugins/post-smtp/#faq) * [Support Threads](https://wordpress.org/support/plugin/post-smtp/) * [Active Topics](https://wordpress.org/support/plugin/post-smtp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/post-smtp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/post-smtp/reviews/) * 11 replies * 3 participants * Last reply from: [Tim](https://wordpress.org/support/users/tneville/) * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/database-error-on-wizard/#post-14086192) * Status: resolved