Title: Database time-out
Last modified: June 24, 2021

---

# Database time-out

 *  Resolved [gwoman](https://wordpress.org/support/users/gwoman/)
 * (@gwoman)
 * [4 years, 12 months ago](https://wordpress.org/support/topic/database-time-out/)
 * Hi kudoscreators!
 * I’m back with a question: I recently discovered our association website is using
   a lot of RAM (while it gets 60 visitors a day average, no big data usage whatsoever).
   My webhost attended me on this problem when I recently had a database blackout.
 * Now I’m not very technical on this part, but they suggested looking into my logs
   and I found out that 70% of all logs, are commands for Kudos Donations!
 * I happened to read the other topic about the kudos script being heavy on resources.
   Could this perhaps be the problem? I’m happy to share this log and prove my point.
 * With the hopes of course, this will help make your awesome plugin even better.
 * Kind regards,
 * GWoman

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Michael Iseard](https://wordpress.org/support/users/iseardmedia/)
 * (@iseardmedia)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/database-time-out/#post-14597917)
 * Hi GWoman,
 * Thanks for getting in touch. I’m sure we can figure out what is going on!
 * Could you let me know what logs you are referring to? Are these your server logs,
   WordPress logs or the Kudos logs?
 * Kudos should be relatively light on resources so if there are problems causing
   your system to crash it is either a bug with Kudos or something else.
 * I’m happy to look at the logs and help figure out the cause of the issue, whether
   it is Kudos or not.
 * Feel free to email me at [michael@iseard.media](https://wordpress.org/support/topic/database-time-out/michael@iseard.media?output_format=md).
   If the log file is less than 2MB then you can attach it to the email, otherwise
   I would use WeTransfer just in case.
 * Kind regards,
    Mike
 *  Plugin Author [Michael Iseard](https://wordpress.org/support/users/iseardmedia/)
 * (@iseardmedia)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/database-time-out/#post-14620821)
 * Hi GWoman,
 * Let us know if you are still experiencing any problems, we want to make sure 
   this plugin works smoothly.
 * Kind regards,
    Mike

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Database time-out’ is closed to new replies.

 * ![](https://ps.w.org/kudos-donations/assets/icon-256x256.gif?rev=3287513)
 * [Kudos Donations: Easy Donations with Mollie | One-off & Recurring | PDF Receipts | Buttons & Forms](https://wordpress.org/plugins/kudos-donations/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/kudos-donations/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/kudos-donations/)
 * [Active Topics](https://wordpress.org/support/plugin/kudos-donations/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/kudos-donations/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/kudos-donations/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Michael Iseard](https://wordpress.org/support/users/iseardmedia/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/database-time-out/#post-14620821)
 * Status: resolved