Title: Database Update Error – tried everything
Last modified: January 25, 2021

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# Database Update Error – tried everything

 *  Resolved [kerizteeun](https://wordpress.org/support/users/kerizteeun/)
 * (@kerizteeun)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/database-update-error-tried-everything/)
 * Hello, I have an issue following update of the plugin, the database update does
   not run. I have been through all the documentation and other topics on the subject
   posted here. I have tried disabling other plugins, clearing cache, checking access
   to ajax, etc. Gone through the manual re-run. But still am not able to update
   the database. Below is the error message I am being returned.
 * Close
    Update Task Array ( [update_info] => Array ( [id] => add-past-donation-
   data-to-revenue-table [version] => 2.9.0 [callback] => Array ( [0] => Give\Revenue\
   Migrations\AddPastDonationsToRevenueTable Object ( )
 *  [1] => run
    )
 *  [type] => database
    )
 *  [step] => 1
    [update] => 1 [heading] => Update 1 of 1 [percentage] => 0 [total_percentage]
   => 0 )
 * Error
    An error occurred when processing Donation #3819. To insert revenue, please
   provide valid donation_id, form_id, amount.
 * Any help gratefully appreciated as I am in the final stages of developing the
   site for a small non-profit that I run and the donation facility being unavailable
   would be very unfortunate.
 * Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Ben Meredith](https://wordpress.org/support/users/benmeredithgmailcom/)
 * (@benmeredithgmailcom)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/database-update-error-tried-everything/#post-13956634)
 * Hi [@kerizteeun](https://wordpress.org/support/users/kerizteeun/)!
 * That error means that something has corrupted the data on that specific donation(#
   3819). The fix is to make sure that donation is properly associated with a donation
   form, and has a correct amount.
 * All donations need to be properly associated with at form for this database update
   to run correctly.
 * This issue is one that I’ve escalated to our development team to have a look 
   at. You can follow along on this post: [https://feedback.givewp.com/bug-reports/p/database-updates-should-be-able-to-proceed-despite-individual-corrupt-donation-r](https://feedback.givewp.com/bug-reports/p/database-updates-should-be-able-to-proceed-despite-individual-corrupt-donation-r)
 * I’m going to mark this post as resolved, but only because you can follow along
   on the post over on the feedback site. Keep in mind that the immediate fix for
   you is to manually associate those donations with a form and ensure that all 
   of them have a valid amount.
 * Thanks!
 *  Thread Starter [kerizteeun](https://wordpress.org/support/users/kerizteeun/)
 * (@kerizteeun)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/database-update-error-tried-everything/#post-13957768)
 * Hi Ben,
 * I’ll keep an eye on that post, thanks. I don’t actually have any real donations
   on the site as I have Give in test mode, if that helps at all?
 * Is there any documentation about how to fix or even delete a donation in database?
    -  This reply was modified 5 years, 4 months ago by [kerizteeun](https://wordpress.org/support/users/kerizteeun/).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Database Update Error – tried everything’ is closed to new replies.

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## Tags

 * [database](https://wordpress.org/support/topic-tag/database/)
 * [update](https://wordpress.org/support/topic-tag/update/)

 * 2 replies
 * 2 participants
 * Last reply from: [kerizteeun](https://wordpress.org/support/users/kerizteeun/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/database-update-error-tried-everything/#post-13957768)
 * Status: resolved