Title: Database Update Pending Last modified: March 3, 2024 --- # Database Update Pending * Resolved [Vdub_nl](https://wordpress.org/support/users/vdub_nl/) * (@vdub_nl) * [2 years, 3 months ago](https://wordpress.org/support/topic/database-update-pending/) * I have a problem with the Woocommerce Database Update pending: * In the status it says woocommerce_cleanup_draft_orders - all (4) - Complete (1) - Pending (3) - Past-due (2) * Ive tried everything from all the (un)solved topics, disabled all plugins, only woocommerce active and 2020 theme.. still no change. - This topic was modified 2 years, 3 months ago by [Vdub_nl](https://wordpress.org/support/users/vdub_nl/). Viewing 15 replies - 1 through 15 (of 27 total) 1 [2](https://wordpress.org/support/topic/database-update-pending/page/2/?output_format=md) [→](https://wordpress.org/support/topic/database-update-pending/page/2/?output_format=md) * [Beauty of Code (woo-hc)](https://wordpress.org/support/users/beautyofcode/) * (@beautyofcode) * [2 years, 3 months ago](https://wordpress.org/support/topic/database-update-pending/#post-17470879) * Hey there 👋 * Thanks for reaching out! * It looks like you are experiencing issues updating the WooCommerce database, correct? * Just to clarify, if you navigate to **WooCommerce → Status→ System Status**, does the WooCommerce Database version show as updated, or is it still outdated? * ![](https://i0.wp.com/snipboard.io/jtS82e.jpg?ssl=1) * If this shows as updated in the System Status Report, it may be a caching issue. Can you please have your host purge the site cache and see if this resolves the notification message? * Additionally, please try [clearing your browser cache](https://www.wpbeginner.com/beginners-guide/how-to-clear-your-browser-cache-in-all-major-browsers-fast-way/) or using a different browser (or in incognito/private mode) and see if that works? * Also, to better understand, where are you seeing `woocommerce_cleanup_draft_orders`? Is this under “Pending” actions, or “Complete” action? * If this is under “Pending” can you navigate to **WooCommerce → Status → Scheduled Actions → Pending** and run the pending actions manually and see if this does the trick? * Just to touch on`Past-due` actions, these refer to tasks that have missed their scheduled dates. It’s worth noting that due to [how WP Cron works](https://developer.wordpress.org/plugins/cron/), it’s not uncommon to have some past-due actions in your system. * If you come across multiple past-due actions that are more than a day old, it could indicate a potential issue with **WP Cron** on the website. This may result in issues related to missing orders, subscriptions, or data within the WooCommerce Analytics. * This support guide is helpful in debugging WP Cron: - [Debugging WP Cron](https://woo.com/document/subscriptions/develop/complete-guide-to-scheduled-events-with-subscriptions/#section-4) * Let us know how this goes! * Thread Starter [Vdub_nl](https://wordpress.org/support/users/vdub_nl/) * (@vdub_nl) * [2 years, 3 months ago](https://wordpress.org/support/topic/database-update-pending/#post-17471010) * Thx for the help, both are different, WP version 8.6.1, db version 8.5.2 * Also in firefox, which i dont use regulary: * ![](https://i0.wp.com/i.postimg.cc/J7QmrdCr/knipsel.png?ssl=1) - This reply was modified 2 years, 3 months ago by [Vdub_nl](https://wordpress.org/support/users/vdub_nl/). * [anastas10s](https://wordpress.org/support/users/anastas10s/) * (@anastas10s) * [2 years, 3 months ago](https://wordpress.org/support/topic/database-update-pending/#post-17472047) * 👋 hey [@vdub_nl](https://wordpress.org/support/users/vdub_nl/) * > both are different, WP version 8.6.1, db version 8.5.2 * WooCommerce Database Version: 8.5.2 – Kindly update the WooCommerce database to the same (8.6.1) version, using the dedicated button found in the screen at`' WooCommerce > Status > Tools'`. * Onwards, with what is showcased in the screenshot of the Scheduled actions screen. Feel free to select that pending action, and deleted it. Below, I am attaching a screenshot, for reference. * ![](https://i0.wp.com/snipboard.io/VgQIv8.jpg?ssl=1) * Direct link to image: [https://snipboard.io/VgQIv8.jpg](https://snipboard.io/VgQIv8.jpg) * I hope that helps! Let us know how things look afterward, and if the WooCommerce database update appears to still be in progress. Cheers! * Thread Starter [Vdub_nl](https://wordpress.org/support/users/vdub_nl/) * (@vdub_nl) * [2 years, 3 months ago](https://wordpress.org/support/topic/database-update-pending/#post-17472843) * it doesnt work, if i press update it says updating, like it still says when i login the backend, if i delete that action, within a second a new instance is there.. * [carolm29 (woo-hc)](https://wordpress.org/support/users/carolm29/) * (@carolm29) * [2 years, 3 months ago](https://wordpress.org/support/topic/database-update-pending/#post-17473562) * Hey, [@vdub_nl](https://wordpress.org/support/users/vdub_nl/)! * Can you please try deactivating Woo and activating it again and then trying to update the database again to see if works? We’ve seen cases where doing this helped. * Were you able to try the plugin my colleague suggested to debug cron: [Debugging WP Cron](https://woo.com/document/subscriptions/develop/complete-guide-to-scheduled-events-with-subscriptions/#section-4)? * Looking forward to your reply. * Have a wonderful day! * Thread Starter [Vdub_nl](https://wordpress.org/support/users/vdub_nl/) * (@vdub_nl) * [2 years, 3 months ago](https://wordpress.org/support/topic/database-update-pending/#post-17473625) * Thx for all the help so far, deactivate woo en activating and then updating doesnt change anything. Ive installed WP Crontrol see attached image. * ![](https://i0.wp.com/i.postimg.cc/8cHjm1ws/knipsel.png?ssl=1) * [anastas10s](https://wordpress.org/support/users/anastas10s/) * (@anastas10s) * [2 years, 3 months ago](https://wordpress.org/support/topic/database-update-pending/#post-17475495) * 👋 hi [@vdub_nl](https://wordpress.org/support/users/vdub_nl/) * Big fan of [Alexander the Great’s solution to the Gordian Knot](https://en.wikipedia.org/wiki/Gordian_Knot) here, therefore, I’d like to propose the following: - Make sure there is a backup available, with a solution like [Jetpack VaultPress Backup](https://woo.com/products/jetpack-backup/) - Create a **fresh/new** WooCommerce site, where WooCommerce and its database will both be at the latest version available (and make sure to double-check that, before proceeding) - Use the backup created in the first step, to [restore the site’s data](https://jetpack.com/support/backup/backups-via-the-jetpack-plugin/restoring-with-jetpack-backup/) * Side bonus: having a round-the-clock backup solution, keeping a log of every change, making future restores a breeze. * I hope that helps! Let us know how it goes. * [anastas10s](https://wordpress.org/support/users/anastas10s/) * (@anastas10s) * [2 years, 2 months ago](https://wordpress.org/support/topic/database-update-pending/#post-17499882) * We haven’t heard back from you in a while, so I’m going to mark this as resolved– we’ll be here if and/or when you are ready to continue. * Thread Starter [Vdub_nl](https://wordpress.org/support/users/vdub_nl/) * (@vdub_nl) * [2 years, 2 months ago](https://wordpress.org/support/topic/database-update-pending/#post-17500022) * i bought the backup app last week, going to try what you wrote * [ckadenge (woo-hc)](https://wordpress.org/support/users/ckadenge/) * (@ckadenge) * [2 years, 2 months ago](https://wordpress.org/support/topic/database-update-pending/#post-17500184) * Hi [@vdub_nl](https://wordpress.org/support/users/vdub_nl/), * Sounds like a plan! * Please try the aforementioned steps and let us know how it goes. * Have a good one. * Thread Starter [Vdub_nl](https://wordpress.org/support/users/vdub_nl/) * (@vdub_nl) * [2 years, 2 months ago](https://wordpress.org/support/topic/database-update-pending/#post-17508496) * for the good order, i need to create complete new site incl new wordpress database? After that install woocommerce and than restore backup? * Thread Starter [Vdub_nl](https://wordpress.org/support/users/vdub_nl/) * (@vdub_nl) * [2 years, 2 months ago](https://wordpress.org/support/topic/database-update-pending/#post-17511975) * i have made a backup, moved the contents of the httpdocs folder to a backupfolder. Installed a new wordpress, installed several plugins incl woocommerce, did/tried a restore with valutbackup, it failed… * Thread Starter [Vdub_nl](https://wordpress.org/support/users/vdub_nl/) * (@vdub_nl) * [2 years, 2 months ago](https://wordpress.org/support/topic/database-update-pending/#post-17512900) * ive unchecked some things in the restore, it finished without errors but in the backend there was immediatly the pending actions again. * [ckadenge (woo-hc)](https://wordpress.org/support/users/ckadenge/) * (@ckadenge) * [2 years, 2 months ago](https://wordpress.org/support/topic/database-update-pending/#post-17513560) * Hello [@vdub_nl](https://wordpress.org/support/users/vdub_nl/), * Thanks again for reaching out with more details on the progress. * For better visual understanding, could you please share with us a screenshot of the errors in the backend? You can use a screenshot sharing software like [https://snipboard.io/](https://snipboard.io/) and paste the link here. * Looking forward to your reply. * Thread Starter [Vdub_nl](https://wordpress.org/support/users/vdub_nl/) * (@vdub_nl) * [2 years, 2 months ago](https://wordpress.org/support/topic/database-update-pending/#post-17535020) * i cant even see the errors anymore: * ![](https://i0.wp.com/i.postimg.cc/CLkdtzX9/Schermafbeelding-2024-03-28-123519. png?ssl=1) * ![](https://i0.wp.com/i.postimg.cc/RZGC5fRp/Schermafbeelding-2024-03-28-123542. png?ssl=1) * I have on another domain performed a new install but the import from the backup i think corrupts the database. Viewing 15 replies - 1 through 15 (of 27 total) 1 [2](https://wordpress.org/support/topic/database-update-pending/page/2/?output_format=md) [→](https://wordpress.org/support/topic/database-update-pending/page/2/?output_format=md) The topic ‘Database Update Pending’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 28 replies * 7 participants * Last reply from: [omarfpg a11n](https://wordpress.org/support/users/omarfpg/) * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/database-update-pending/page/2/#post-17713460) * Status: resolved