Database Update Stuck at 50% | ww.wp.xz.cn

ghproductionz1987
(@ghproductionz1987)

8 years ago

Hi,

I have been trying to update the plugin DB on the dashboard but it’s been stuck at 50% (https://www.thegivingexchange.net/wp-content/uploads/2018/05/donat.png). I read through some of the threads and you did call out cache issues possibly being a culprit.

We are not using any cache plugin so I’m not sure what’s going on, any advice will be welcome.

Thanks for the great support!

The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

Plugin Contributor Ravinder Kumar
(@ravinderk)

8 years ago

Please reach out to us via our website at http://givewp.com/contact-us and select the “I am responding to your request to contact Give” option.

In that message, please send along your System Info.

Navigate to Donations –> Tools –> System Info (tab) and click the button to “Get System Report” and copy/paste that in your message.

That will give us some more context to be able to help.

Viewing 1 replies (of 1 total)

The topic ‘Database Update Stuck at 50%’ is closed to new replies.

1 reply
2 participants
Last reply from: Ravinder Kumar
Last activity: 8 years ago
Status: not resolved