Title: Database update stuck
Last modified: April 22, 2019

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# Database update stuck

 *  Resolved [Soprano](https://wordpress.org/support/users/soprano/)
 * (@soprano)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/database-update-stuck/)
 * Hey,
 * After the last update to woocommerce, I was asked to update my woo database in
   the background which I accepted. Now I have this notification bar at the top 
   of my admin:
 * “WooCommerce database update – WooCommerce is updating the database in the background.
   The database update process may take a little while, so please be patient.”
 * It’s been a few days so I think it’s stuck. I run manual Cron jobs every half
   hour which I don’t know if this may have influenced the update.
 * My system statys says: WooCommerce database version: 3.5.8 (which I don’t know
   if it’s the latest one).
 * I asked premium support via woocommerce.com and they told me to disable and reenable
   Woo and that would regenerate the tables? I disabled Woocommerce and my whole
   backend was inaccessible with an error 500 code (It’s only after I disabled all
   the plugins via ftp that I could access the backend).
 * The notification bar is still there though and I’m not sure what else to do.
 * Thank you.

Viewing 15 replies - 1 through 15 (of 23 total)

1 [2](https://wordpress.org/support/topic/database-update-stuck/page/2/?output_format=md)
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 *  Plugin Support [Orry F. a11n](https://wordpress.org/support/users/orhanf/)
 * (@orhanf)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/database-update-stuck/#post-11453186)
 * Hi [@soprano](https://wordpress.org/support/users/soprano/),
 * Thank you for sharing those details!
 * I have reached out to you, via ticket, regarding this concern. Kindly reply through
   said ticket at your earliest convenience.
 * Cheers!
 *  [Yaron Guez](https://wordpress.org/support/users/yguez/)
 * (@yguez)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/database-update-stuck/#post-11455030)
 * What should everyone else do who is also encountering this same issue? There 
   used to be a link that said, “run update now” to get around this. But now that’s
   gone. It’s been “updating” for days and re-activating the plugin doesn’t fix 
   it.
 *  [jgreen2011](https://wordpress.org/support/users/jgreen2011/)
 * (@jgreen2011)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/database-update-stuck/#post-11458559)
 * What are we to do? WooCommerce is updating the database in the background. The
   database update process may take a little while, so please be patient.
 *  [jgreen2011](https://wordpress.org/support/users/jgreen2011/)
 * (@jgreen2011)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/database-update-stuck/#post-11458571)
 * Orry Fernandes (@orhanf) can you share the fix with us?
 *  [Ciulac](https://wordpress.org/support/users/nick8182/)
 * (@nick8182)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/database-update-stuck/#post-11458611)
 * same problem! in previous versions the database update lasted only a few seconds,
   now the warning does not disappear anymore
 *  [name](https://wordpress.org/support/users/technologypoet/)
 * (@technologypoet)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/database-update-stuck/#post-11459840)
 * Is there any fix for this? I’m having the same issue.
 *  [nikkimartz](https://wordpress.org/support/users/nikkimartz/)
 * (@nikkimartz)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/database-update-stuck/#post-11460534)
 * Same issue here. And my payment gateway is receiving a timeout with no response
   from WordPress. Please help!
 *  [pvan3](https://wordpress.org/support/users/pvan3/)
 * (@pvan3)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/database-update-stuck/#post-11461619)
 * Same here. What I did to get rid of the message:
    In your WP-backend go to WooCommmerce
   > Status > Scheduled Actions. My hooks were pending. I choose to run them by 
   hand, one by one. Now everything seems to work fine.
 * Except for one hook “woocommerce_update_marketplace_suggestions”. This one I 
   can’t run by hand. Let it run now multiple times, but it remains pending.
 * It now says database update completed.
 * [@nikkimartz](https://wordpress.org/support/users/nikkimartz/) I also received
   a 500 error after the payment. But I found out that when I turn off the W3-Cache
   plugin, the payment is working fine.
 *  [Joeri](https://wordpress.org/support/users/joeri1977/)
 * (@joeri1977)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/database-update-stuck/#post-11462236)
 * Same problem here after updating to version 3.6.1. Normally the message changes
   very quickly to ‘database update complete’ but now it keeps on saying that it’s
   updating in the background, please be patient.
 * Next to this, the webshop is working, so I am not sure if it’s a message issue
   error or a real database issue.
 *  [skumar1st](https://wordpress.org/support/users/skumar1st/)
 * (@skumar1st)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/database-update-stuck/#post-11462589)
 * Same problem happen. Even I did as per [@pvan3](https://wordpress.org/support/users/pvan3/)
   but still message prompt.
 * Attention: Orry Fernandes (@orhanf)
    And others veteran.
 * Could you please suggest, how to get rid from this?
 * Thanks.
 *  [gkakav](https://wordpress.org/support/users/gkakav/)
 * (@gkakav)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/database-update-stuck/#post-11462790)
 * Same Problem here! I cant channge anything and my home page is broken! I tried
   to take it back to an older version but still the same problem!
 *  [nikkimartz](https://wordpress.org/support/users/nikkimartz/)
 * (@nikkimartz)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/database-update-stuck/#post-11463494)
 * [@pvan3](https://wordpress.org/support/users/pvan3/) that removed the message
   for me as well, thank you! But I am still getting the errors when Authorize.net
   tries to communicate with WooCommerce. Authorize has verified it’s not them….
   waiting on WooCommerce to find a solution
 *  [afaceripedia](https://wordpress.org/support/users/afaceripedia/)
 * (@afaceripedia)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/database-update-stuck/#post-11464096)
 * Guys, never make updates on your live website! Always have a copy and use it 
   to test these changes. This is how I do it and after noticing this issue I didn’t
   run the update on my live website.
    I’d still like to get a fix for it though.
 *  [theronin42](https://wordpress.org/support/users/theronin42/)
 * (@theronin42)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/database-update-stuck/#post-11464574)
 * Any fix to this yet????
 *  Thread Starter [Soprano](https://wordpress.org/support/users/soprano/)
 * (@soprano)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/database-update-stuck/#post-11464907)
 * I got a response from premium support via Woocommerce.com.
 * It seems like it’s been reported as a bug: [https://github.com/woocommerce/woocommerce/issues/23414](https://github.com/woocommerce/woocommerce/issues/23414)
 * I was suggested to follow [@pvan3](https://wordpress.org/support/users/pvan3/)
   suggestion (though apparently I have 333 tasks queued so it’ll take some time)
   or “I would also encourage you to follow my colleagues suggestions of disabling
   all plugins except WooCommerce and doing the update again using the url:
    [https://YOURURL.com/wp-admin/admin.php?page=wc-settings&do_update_woocommerce=1&#8221](https://YOURURL.com/wp-admin/admin.php?page=wc-settings&do_update_woocommerce=1&#8221);
 * I hope this helps someone, I’m going to try it now.

Viewing 15 replies - 1 through 15 (of 23 total)

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## Tags

 * [database](https://wordpress.org/support/topic-tag/database/)
 * [db](https://wordpress.org/support/topic-tag/db/)
 * [hook](https://wordpress.org/support/topic-tag/hook/)
 * [pending](https://wordpress.org/support/topic-tag/pending/)
 * [Stuck](https://wordpress.org/support/topic-tag/stuck/)
 * [update](https://wordpress.org/support/topic-tag/update/)

 * 23 replies
 * 18 participants
 * Last reply from: [bloggy2013](https://wordpress.org/support/users/bloggy2013/)
 * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/database-update-stuck/page/2/#post-11854847)
 * Status: resolved