Title: Database updater error Last modified: September 5, 2017 --- # Database updater error * [rch316](https://wordpress.org/support/users/rch316/) * (@rch316) * [8 years, 9 months ago](https://wordpress.org/support/topic/database-updater-error/) * After running the Woocommerce database updater the products in my store no longer appear. Here is a link to the page I am referring to: [http://www.cupcakeinternational.com/product-category/new-arrivals/](http://www.cupcakeinternational.com/product-category/new-arrivals/) * I don’t recall which version I updated from but it was a couple of years old so it was 2.something * Here is the system status report * ``` ### WordPress Environment ### Home URL: http://www.cupcakeinternational.com Site URL: http://www.cupcakeinternational.com WC Version: 3.1.2 Log Directory Writable: ✔ WP Version: 4.8.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en ### Server Environment ### Server Info: Apache PHP Version: ❌ 5.4.45 - We recommend a minimum PHP version of 5.6. See: How to update your PHP version PHP Post Max Size: 48 MB PHP Time Limit: 120 PHP Max Input Vars: 1000 cURL Version: 7.38.0 OpenSSL/1.0.1e SUHOSIN Installed: – MySQL Version: 5.6.35 Max Upload Size: 32 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.1.2 WC Database Prefix: wp_ woocommerce_sessions: ✔ woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies: ✔ woocommerce_downloadable_product_permissions: ✔ woocommerce_order_items: ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates: ✔ woocommerce_tax_rate_locations: ✔ woocommerce_shipping_zones: ✔ woocommerce_shipping_zone_locations: ✔ woocommerce_shipping_zone_methods: ✔ woocommerce_payment_tokens: ✔ woocommerce_payment_tokenmeta: ✔ MaxMind GeoIP Database: ✔ ### Security ### Secure connection (HTTPS): ❌Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ✔ ### Active Plugins (16) ### Advanced Post Types Order: by Nsp Code – 3.9.8.2 Dropbox Backup & Restore: by – 1.5.1.4 Envato WordPress Toolkit: by Envato – 1.7.3 WPBakery Visual Composer: by Michael M - WPBakery.com – 4.7.4 MailChimp for WordPress: by ibericode – 3.1.6 Meta Box: by MetaBox.io – 4.12.3 Nav Menu Roles: by Kathy Darling – 1.8.6 Go Daddy Quick Setup: by GoDaddy.com LLC – 1.04 Slider Revolution: by ThemePunch – 5.1.4 Smart Passworded Pages: by Brian Layman – 2.0.0 Widget Logic: by wpchefgadget alanft – 5.8.2 WooCommerce Catalog Visibility Options: by Lucas Stark – 2.7.0 – 3.0.2 is available WooCommerce: by Automattic – 3.1.2 Wordfence Security: by Wordfence – 6.3.17 XMenu - The Ultimate WordPress Mega Menu: by G5Theme – 1.0.0.0 Zorka Shortcode: by g5plus – 1.0 ### Settings ### API Enabled: ✔ Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #135 - /pass/catalog/ Cart: ❌ Page not set Checkout: ❌ Page not set My account: #138 - /my-account/ ### Theme ### Name: Zorka Version: 1.2.6 Author URL: http://g5plus.net/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: zorka/woocommerce/archive-product.php zorka/woocommerce/cart/cart-totals.php zorka/woocommerce/cart/cross-sells.php zorka/woocommerce/cart/mini-cart.php zorka/woocommerce/checkout/form-billing.php zorka/woocommerce/checkout/form-checkout.php zorka/woocommerce/checkout/form-coupon.php zorka/woocommerce/checkout/form-login.php zorka/woocommerce/checkout/payment-method.php zorka/woocommerce/content-product.php zorka/woocommerce/content-product_cat.php zorka/woocommerce/content-single-product.php zorka/woocommerce/global/quantity-input.php zorka/woocommerce/loop/loop-end.php zorka/woocommerce/loop/loop-start.php zorka/woocommerce/loop/pagination.php zorka/woocommerce/loop/price.php zorka/woocommerce/loop/sale-flash.php zorka/woocommerce/myaccount/my-address.php zorka/woocommerce/product-searchform.php zorka/woocommerce/single-product/meta.php zorka/woocommerce/single-product/product-image.php zorka/woocommerce/single-product/related.php zorka/woocommerce/single-product/sale-flash.php zorka/woocommerce/single-product/share.php zorka/woocommerce/single-product/short-description.php zorka/woocommerce/single-product/up-sells.php zorka/woocommerce/single-product.php ``` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdatabase-updater-error%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 4 replies - 1 through 4 (of 4 total) * [mcfreder](https://wordpress.org/support/users/mcfreder/) * (@mcfreder) * [8 years, 9 months ago](https://wordpress.org/support/topic/database-updater-error/#post-9469404) * Goto PhpMyAdmin, find your database and make sure your tables are not marked as corrupted or crashed. Nevertheless, I recommend you to select all tables and click repair from the drop down menu. * Thread Starter [rch316](https://wordpress.org/support/users/rch316/) * (@rch316) * [8 years, 9 months ago](https://wordpress.org/support/topic/database-updater-error/#post-9469407) * The page displays the following message: “No products were found matching your selection.” * Thread Starter [rch316](https://wordpress.org/support/users/rch316/) * (@rch316) * [8 years, 9 months ago](https://wordpress.org/support/topic/database-updater-error/#post-9469410) * I am currently doing a restore to get it back up and running working correctly till I can find out a solution so the link above may work correctly again upon viewing it. * Thread Starter [rch316](https://wordpress.org/support/users/rch316/) * (@rch316) * [8 years, 9 months ago](https://wordpress.org/support/topic/database-updater-error/#post-9469417) * I will take a look at that mcfreder. TY Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Database updater error’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 4 replies * 2 participants * Last reply from: [rch316](https://wordpress.org/support/users/rch316/) * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/database-updater-error/#post-9469417) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics