Title: Deactivate Subscription
Last modified: July 27, 2022

---

# Deactivate Subscription

 *  [LIDD](https://wordpress.org/support/users/lidd/)
 * (@lidd)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/deactivate-subscription/)
 * Hi,
 * We recently changed our domain names from lidd.ca to lidd.com. We’d like to deactivate
   our Vaultpress and Akismet subscription. Both are connected to our old website,
   lidd.ca.
 * Kindly reach out to me through [nina.valino@lidd.com](https://wordpress.org/support/topic/deactivate-subscription/nina.valino@lidd.com?output_format=md)
   to follow through this request. I’m managing the website for LIDD.
 * Thank you,
    Nina
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdeactivate-subscription%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * (@erania-pinnera)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/deactivate-subscription/#post-15866197)
 * Hello [@lidd](https://wordpress.org/support/users/lidd/),
 * Could you please contact us [via this contact form](https://jetpack.com/contact-support/?rel=support&hpi=1)
   and mention this forum thread?
 * We can handle the plan cancellation via email only as it involves sensitive data
   we cannot share on a public forum. Thanks!
    -  This reply was modified 3 years, 10 months ago by [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/).

Viewing 1 replies (of 1 total)

The topic ‘Deactivate Subscription’ is closed to new replies.

 * ![](https://ps.w.org/vaultpress/assets/icon.svg?rev=1868889)
 * [Jetpack VaultPress](https://wordpress.org/plugins/vaultpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/vaultpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/vaultpress/)
 * [Active Topics](https://wordpress.org/support/plugin/vaultpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/vaultpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/vaultpress/reviews/)

## Tags

 * [cancel subscription](https://wordpress.org/support/topic-tag/cancel-subscription/)
 * [deactivate](https://wordpress.org/support/topic-tag/deactivate/)

 * 1 reply
 * 2 participants
 * Last reply from: [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/deactivate-subscription/#post-15866197)
 * Status: not resolved