Title: Deactivated Jetpack because it crashes my site when I connect my iPhone
Last modified: November 1, 2024

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# Deactivated Jetpack because it crashes my site when I connect my iPhone

 *  [joweir](https://wordpress.org/support/users/joweir/)
 * (@joweir)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/deactivated-jetpack-because-it-crashes-my-site-when-i-connect-my-iphone/)
 * I’ve had Jetpack installed on my WP site for a year, but each time I’ve tried
   connecting my site via the app on my iPhone it causes my IP address to be locked
   out and I have had to switch to another wifi connection to log back in to disable
   it.
 * Last time I even noted the current IP address in the Jetpack settings as never
   to be blocked, which did not work and I was locked out again due to my IP address
   seeing it as spamming.
 * But I like the potential to upload images to the media library via phone, which
   is where my photos are. Before I have a final attempt, is there some preemptive
   setting I need to fix so that my IP address will not be considered spamming my
   site?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdeactivated-jetpack-because-it-crashes-my-site-when-i-connect-my-iphone%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Animesh Gaurav (a11n)](https://wordpress.org/support/users/bizanimesh/)
 * (@bizanimesh)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/deactivated-jetpack-because-it-crashes-my-site-when-i-connect-my-iphone/#post-18113230)
 * Hey there – It appears it was getting caused by a conflict between your server
   configuration and our Brute Force Protect service. I have made some changes on
   our end, so after one or two hrs please check if the same issue still exist. 
   Let us know if you still run into any problems. 🙂
 * Edit: Please also make sure your correct IP is under the allowlist of Jetpack
   settings.
 *  Thread Starter [joweir](https://wordpress.org/support/users/joweir/)
 * (@joweir)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/deactivated-jetpack-because-it-crashes-my-site-when-i-connect-my-iphone/#post-18116821)
 * Thank you, Animesh, I appreciate your help. It’s working again.
    -  This reply was modified 1 year, 5 months ago by [joweir](https://wordpress.org/support/users/joweir/).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Deactivated Jetpack because it crashes my site when I connect my iPhone’
is closed to new replies.

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## Tags

 * [iphone](https://wordpress.org/support/topic-tag/iphone/)

 * 2 replies
 * 2 participants
 * Last reply from: [joweir](https://wordpress.org/support/users/joweir/)
 * Last activity: [1 year, 5 months ago](https://wordpress.org/support/topic/deactivated-jetpack-because-it-crashes-my-site-when-i-connect-my-iphone/#post-18116821)
 * Status: not resolved