Hello @gunivortus01,
Please explain your issue, including screenshots, URLs, and any other document, so we can understand and check it better.
Also, please let us know how we can replicate your steps to arrive at the issue on a fresh WordPress installation.
I couldn’t find any button or chat on the URL you sent: https://postimg.cc/pm6R1v8K.
We need to know the steps to reproduce.
You can upload your files to one of the following online services:
https://postimages.org
https://loom.com
https://drive.google.com
Or any other service you know.
For more information about how to use Ocean Modal Window, please follow this link:
https://docs.oceanwp.org/category/360-modal-window
Best Regards