Title: DeBug
Last modified: April 14, 2024

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# DeBug

 *  Resolved [ampawe](https://wordpress.org/support/users/ampawe/)
 * (@ampawe)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/debug-29/)
 * Don’t know what happened but I got thid debug BMI-klt87BJn-36462
 * Can you help
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdebug-29%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/debug-29/#post-17686846)
 * Hello [@ampawe](https://wordpress.org/support/users/ampawe/) ,
 * The Super-Quick Migration module failed because it couldn’t download the backup
   file.
 * The URL you provided for download returned a 403 error, which means that the 
   file is protected from unauthorized users.
 * 
It can be caused by:
   
a) Our plugin settings on the website where you created
   the backup
b) Some security plugin
c) Some firewall (plugin or server-side)d)
   Hosting provider other security solutions (e.g. block .zip files download).
 * In our plugin you can find this option (on the website where you created the 
   backup):
    1. Go to section section of the plugin
    2. Allow for migration: [https://prnt.sc/pVzI9daRJPFn](https://prnt.sc/pVzI9daRJPFn)
    3. Save that section, then open the “Other options” section
    4. Enable alternate download method: [https://prnt.sc/1slr41w](https://prnt.sc/1slr41w)
    5. Save it as well
 * Now you can start restoration with the Super-Quick Migration module once again.
 * If that won’t work, please repeat the “force both processes to stop” step.
   Once
   you do that, download your backup and try to upload it manually.
 * You can upload your backup via FTP, cPanel, or our Upload Area.
 * Let me know if that resolves your issue 🙂
   Thank you!
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/debug-29/#post-17700912)
 * Hello [@ampawe](https://wordpress.org/support/users/ampawe/) ,
 * We haven’t heard from you since, so I’ll assume that the issue is resolved and
   will close this support thread. If you face any new issues, please feel free 
   to open a new thread.
 * Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘DeBug’ is closed to new replies.

 * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566)
 * [Backup Migration](https://wordpress.org/plugins/backup-backup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/backup-backup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/backup-backup/)
 * [Active Topics](https://wordpress.org/support/plugin/backup-backup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backup-backup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backup-backup/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [MixHa](https://wordpress.org/support/users/mixha/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/debug-29/#post-17700912)
 * Status: resolved