Title: Debug Code
Last modified: October 22, 2023

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# Debug Code

 *  Resolved [xhordi](https://wordpress.org/support/users/xhordi/)
 * (@xhordi)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/debug-code-4/)
 * I try to get a backup my site but without success.
   Here ish the Debug Code **
   BMI-ud2xoMNf-32003**and this is the second debug code ,after second try for backup**
   BMI-CrD248ht-12711**
    -  This topic was modified 2 years, 7 months ago by [xhordi](https://wordpress.org/support/users/xhordi/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Efe Dinler](https://wordpress.org/support/users/efedinler1/)
 * (@efedinler1)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/debug-code-4/#post-17143628)
 * Hi [@xhordi](https://wordpress.org/support/users/xhordi/),
 * Thank you for reaching out!
 * Our team is carefully investigating your issue and we will provide you a proper
   solution as soon as possible.
 * Thank you!
 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/debug-code-4/#post-17145526)
 * Hi [@xhordi](https://wordpress.org/support/users/xhordi/)
 * There are few issues that our plugin was able to catch on your website:
    1. You block “sleep” function that our plugin uses in few places during backup,
       which instantly stops the process and our plugin can’t even cleanup itself. 
       –
       Solution: Remove “sleep” function from php_disable_functions in your php.ini
       configuration file.
    2. Seems like our could or could not save the backup file properly due to allowed
       paths by open_basedir configuration (also in php.ini).
 * I recommend you to:
    1. Check if the backups were created, if the backup is visible on the list, it’s
       100% valid and can be restored properly. Our plugin have serval ways that can
       try to “save” the process on its own, maybe one of our method worked successfully
       and your backup was created at the end.
 * Otherwise follow:
    1. Remove sleep function from “php_disable_functions” option
    2. Reset our plugin configuration, so it can recreate config path
       – You can do 
       that in “Troubleshooting” section -> “Check advanced options” at the bottom
    3. Go to “Other options” section
    4. Change backup method: [https://prnt.sc/1s1ofpa](https://prnt.sc/1s1ofpa)
    5. Disable PHP CLI checking: [https://prnt.sc/1sljr31](https://prnt.sc/1sljr31)
    6. Save “Other options” section
    7. Force stop both processes: [https://prnt.sc/1trv1tm](https://prnt.sc/1trv1tm)
 * If you are unable to modify php.ini, you can try to ignore the first step but
   in my opinion it’s quite important to prevent issues in future.
 * Once you do that the process should work properly for you 🙂
   Thank you!
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/debug-code-4/#post-17160094)
 * Hello [@xhordi](https://wordpress.org/support/users/xhordi/) .
 * We haven’t heard from you since, so I’ll assume that the issue is resolved and
   will close this support ticket. If you face any new issues, please feel free 
   to open a new ticket.
 * Kind regards
 *  Thread Starter [xhordi](https://wordpress.org/support/users/xhordi/)
 * (@xhordi)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/debug-code-4/#post-17201849)
 * [@iclyde](https://wordpress.org/support/users/iclyde/), **Thank You** for your
   help..
   The problem resolved…[@mixha](https://wordpress.org/support/users/mixha/),
   I apologize for the late reply, but due to my obligations I was unable to reply
   earlier

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Debug Code’ is closed to new replies.

 * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566)
 * [Backup Migration](https://wordpress.org/plugins/backup-backup/)
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 * 4 replies
 * 4 participants
 * Last reply from: [xhordi](https://wordpress.org/support/users/xhordi/)
 * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/debug-code-4/#post-17201849)
 * Status: resolved