Title: Debug info
Last modified: September 1, 2022

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# Debug info

 *  Resolved [eggsnest](https://wordpress.org/support/users/eggsnest/)
 * (@eggsnest)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/debug-info-9/)
 * BMI-yyTxV1qd-03357

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/debug-info-9/#post-15971111)
 * Hi [@eggsnest](https://wordpress.org/support/users/eggsnest/)
 * Your backup process failed most likely due to broken or modified PHP CLI executable.
   You can easily disable it within our plugin settings and use alternate backup
   methods, that should work.
 * Please open first section of the plugin named: “What will be backed up?”
    Find
   subsection named: “Exclude by folder / file name (case-sensitive)” Here add these
   three rules, like on image: [https://prnt.sc/9oftADPd_Z7e](https://prnt.sc/9oftADPd_Z7e)
 * Once you do that, please follow these steps:
    1. Go to “Other options” section
   2. Change backup method: [https://prnt.sc/1s1ofpa](https://prnt.sc/1s1ofpa) 3.
   Disable PHP CLI checking: [https://prnt.sc/1sljr31](https://prnt.sc/1sljr31) 
   4. Save “Other options” section 5. Force stop both processes: [https://prnt.sc/1trv1tm](https://prnt.sc/1trv1tm)
 * When you do that, try to run your backup once again.
 * Let me know if that worked for you 🙂
    Thank you!
 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/debug-info-9/#post-15992208)
 * As we didn’t hear any reply in last days.
    I can assume that you resolved the
   issue.
 * Feel free to open new topic if I am wrong!
    Thank you 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Debug info’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [iClyde](https://wordpress.org/support/users/iclyde/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/debug-info-9/#post-15992208)
 * Status: resolved