Title: Debug Information
Last modified: July 1, 2024

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# Debug Information

 *  Resolved [akimat](https://wordpress.org/support/users/akimat/)
 * (@akimat)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/debug-information-4/)
 * Unable to test backup of website to verify if uploading correctly and received
   message for Debug up BMI-VzGzOHlI-93387
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdebug-information-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/debug-information-4/#post-17862525)
 * Hello [@akimat](https://wordpress.org/support/users/akimat/) ,
 * Something went wrong with the backup file transfer. Please try the following:
 * Please upload the backup file manually to the destination site, and then run 
   Restore. You can manage all of this from the plugin section “Manage & Restore
   Backups”.
 * 
   In case you still encounter an error during the backup upload, please check 
   the backup file on your local machine: inspect the content of the backup ZIP 
   file, see if the manifest json file is visible inside. If it is not, the backup
   file is broken. In that case, double check that file downloads properly, without
   time-outs, and that it matches the size on the website where it was created.
 * If by any chance you encounter an error during the Restoration process, please
   share the debug log in your reply.
 * Kind regards
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/debug-information-4/#post-17875588)
 * Hey [@akimat](https://wordpress.org/support/users/akimat/) ,
 * We haven’t heard from you since, so I’ll assume that the issue is resolved and
   will close this support thread. If you face any new issues, please feel free 
   to open a new thread.
 * Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Debug Information’ is closed to new replies.

 * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566)
 * [Backup Migration](https://wordpress.org/plugins/backup-backup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/backup-backup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/backup-backup/)
 * [Active Topics](https://wordpress.org/support/plugin/backup-backup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backup-backup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backup-backup/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [MixHa](https://wordpress.org/support/users/mixha/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/debug-information-4/#post-17875588)
 * Status: resolved