Title: Debug Log
Last modified: September 12, 2023

---

# Debug Log

 *  Resolved [mdcollett](https://wordpress.org/support/users/mdcollett/)
 * (@mdcollett)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/debug-log-27/)
 * [2023-08-03 12:04:15] API.INFO: ConstantContact_API::get_lists:303 server_error:[][]
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdebug-log-27%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/debug-log-27/#post-17045916)
 * Hi [@mdcollett](https://wordpress.org/support/users/mdcollett/)
 * This looks like a momentary issue when we were having some brief downtime on 
   our end with the API, and it was a request only to check on any updated lists
   to import. So nothing to worry about at this time.
 * That said, thank you for checking in with it, just in case.
 *  Thread Starter [mdcollett](https://wordpress.org/support/users/mdcollett/)
 * (@mdcollett)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/debug-log-27/#post-17047949)
 * [2023-08-03 12:04:15] API.INFO: ConstantContact_API::get_lists:303 server_error:[][]
   [
   2023-09-13 09:51:49] Refresh Token:.INFO: Refresh token triggered [] [][2023-
   09-13 09:51:50] Refresh Token:.INFO: Old Refresh Token: VRYdoRL4**\* [] [] [2023-
   09-13 09:51:50] Access Token:.INFO: Old Access Token: eyJraWQi*** [] [][2023-
   09-13 09:51:50] Refresh Token:.INFO: Refresh token successfully received [] [][
   2023-09-13 09:51:50] Refresh Token:.INFO: New Refresh Token: DuEfB3Ww**\* [] [][
   2023-09-13 09:51:50] Access Token:.INFO: New Access Token: eyJraWQi*** [] [][
   2023-09-13 09:51:50] Expires in:.INFO: Expiry: 86400 [] []
 * I’ve also noticed that the drag a constant constant element into elementor is
   missing and it’s removed the one I had.
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/debug-log-27/#post-17048057)
 * Nothing new in the log that we need to worry about from what I can see, but we
   will need to check on the Elementor part.
 * You’re saying you can’t drag a widget instance into place, and you’re losing 
   the previous one that was in place ?
 *  Thread Starter [mdcollett](https://wordpress.org/support/users/mdcollett/)
 * (@mdcollett)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/debug-log-27/#post-17048446)
 * Correct there is no widget to drag in and customize now. In the footer there 
   was a spot to put your email address from one of our Constant Contact forms.
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/debug-log-27/#post-17048629)
 * Is there any chance you could do a quick video of this? We weren’t able to recreate
   the issue. We were able to pull a “Constant Contact Forms” Elementor widget onto
   a page and have it render out, without issue.
 *  Thread Starter [mdcollett](https://wordpress.org/support/users/mdcollett/)
 * (@mdcollett)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/debug-log-27/#post-17048724)
 * the constant contact forms widget isn’t showing for me to even drag it in
 * ![](https://i0.wp.com/www.wchspets.org/wp-content/uploads/2023/09/missing-constant-
   contact.png?ssl=1)
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/debug-log-27/#post-17048767)
 * What version of Elementor are you using, and are you potentially also using Elementor
   Pro? We are seeing things show up with version **3.16.2** of their free plugin.
 * [⌊Screen Shot⌉⌊Screen Shot⌉[
 * Also just in case it somehow got deactivated, can you confirm that Constant Contact
   Forms is still active? I know we also had an update to the plugin released today,
   so we’re using 2.3.0 of our plugin as well with this confirmation.
 *  Thread Starter [mdcollett](https://wordpress.org/support/users/mdcollett/)
 * (@mdcollett)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/debug-log-27/#post-17048782)
 * Looks like some updates came through and I’m able to find the constant contact
   form again. Thank you.
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/debug-log-27/#post-17048826)
 * Awesome to hear, let us know if you need anything else.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Debug Log’ is closed to new replies.

 * ![](https://ps.w.org/constant-contact-forms/assets/icon-256x256.png?rev=2951825)
 * [Constant Contact Forms](https://wordpress.org/plugins/constant-contact-forms/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/constant-contact-forms/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/constant-contact-forms/)
 * [Active Topics](https://wordpress.org/support/plugin/constant-contact-forms/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/constant-contact-forms/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/constant-contact-forms/reviews/)

 * 9 replies
 * 2 participants
 * Last reply from: [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/debug-log-27/#post-17048826)
 * Status: resolved