Title: Debug Log Analysis Question
Last modified: September 1, 2016

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# Debug Log Analysis Question

 *  [cantonjester](https://wordpress.org/support/users/cantonjester/)
 * (@cantonjester)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/debug-log-analysis-question/)
 * I’ve been trying to diagnose a problem occurring on a client’s site since it 
   was upgraded to WooCommerce 2.6.4 where the site visitor eventually begins to
   see 502 and 503 errors.
 * I ran a debug log overnight, and I went to check it this AM. The following error
   was repeated a few hundred times:
 * > [30-Jul-2016 01:41:04 UTC] PHP Warning: mysql_connect(): User f4043188601871
   > already has more than ‘max_user_connections’ active connections in /home/content/
   > p3pnexwpnas01_data01/01/3188601/html/wp-includes/wp-db.php on line 1520
 * This sounds like a database issue, and not necessarily a plugin one. Do I go 
   back to GoDaddy about this?
 * Help!

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [9 years, 10 months ago](https://wordpress.org/support/topic/debug-log-analysis-question/#post-7618349)
 * There are too many connections to the database server. It’s unlikely that this
   is due to just your site. You’re using shared hosting and a shared server. Please
   contact GoDaddy tech support.
 *  Thread Starter [cantonjester](https://wordpress.org/support/users/cantonjester/)
 * (@cantonjester)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/debug-log-analysis-question/#post-7618350)
 * Odd. Why would this become an issue now as opposed to at site’s launch? It started
   to happen right after I upgraded the site’s WooCommerce to 2.6.4 (and a host 
   of associated plugins).
 * I’ll contact GoDaddy.
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [9 years, 10 months ago](https://wordpress.org/support/topic/debug-log-analysis-question/#post-7618351)
 * > Why would this become an issue now as opposed to at site’s launch?
 * You are sharing resources with others and have no control over how many sites
   are using (or trying to use) your web and database servers.
 *  Thread Starter [cantonjester](https://wordpress.org/support/users/cantonjester/)
 * (@cantonjester)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/debug-log-analysis-question/#post-7618357)
 * So…based on that particular error that lets us know this is a GoDaddy server-
   related issue, it’s simple happenstance that it coincided with WooCommerce’s 
   plugin(s) upgrade/updating?
 * And yes, it may turn out to be this is but one of multiple issues…

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Debug Log Analysis Question’ is closed to new replies.

## Tags

 * [godaddy](https://wordpress.org/support/topic-tag/godaddy/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [cantonjester](https://wordpress.org/support/users/cantonjester/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/debug-log-analysis-question/#post-7618357)
 * Status: not resolved

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