Hello @jorgeletralia
Hope you’re doing well!
I could not replicate this issue on my end. Would you please locate and remove this linen the wp-config.php file?
define( 'WDEV_DEBUG', true );
Once removed, the debug mode should stop activating.
Let us know how it went!
Kind regards,
Nastia
Hi, Nastia, thanks for the soon answer!
The problem appears if you are logged in, and apparently on a random basis.
Our wp-config file does not include that line. We try adding a line like this: define ('WDEV_DEBUG', false); but it didn’t work either. 🙁
Thanks in advance,
Jorge.
Hello @jorgeletralia,
Hope you’re doing well!
I apologize for the delay in here. Looks like this option can be enabled in the database. Please access your database, via phpMyAdmin and load wp_usermeta table. For your user ID, please look for custom_sidebars_explain meta_key, and change the meta_value from 1 to 0.
Please see if this will resolve the issue. If it will persist, please remove the entry with that contain custom_sidebars_explain completely.
Just in case, please have a database backup, so you can restore it if something will go wrong.
Please let us know how it went!
Kind regards,
Nastia
Hi again, Nastia:
There is no usermeta table in my database.
In fact, there is no table that relates to the plugin. I have uploaded a screenshot to https://imgur.com/gCSXEIT
Thanks,
Jorge.
Hello @jorgeletralia
wp_usermeta is a core WP database table as you can see here:
https://codex.ww.wp.xz.cn/Database_Description#Table:_wp_usermeta
and the screenshot you shared it seems to be from that table.
In order to better assist you on this, could you please send me an email to [email protected] using this template:
Subject: “Attn: Dimitris”
Message: link back to this thread for reference
Keep in mind the subject line as ensures that it gets assigned to me.
Thank you,
Dimitris
