Title: Debug needed please
Last modified: March 10, 2024

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# Debug needed please

 *  Resolved [gdoetsch](https://wordpress.org/support/users/gdoetsch/)
 * (@gdoetsch)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/debug-needed-please/)
 * hi,
 * my website got hacked so I need to get the backup
 * here is the code?
 * thank you
 * BMI-ZL7uxlSh-03524
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdebug-needed-please%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/debug-needed-please/#post-17490852)
 * Hello [@gdoetsch](https://wordpress.org/support/users/gdoetsch/) ,
 * Please follow these steps on the site where you experienced this error:
    1. Go to “Other options” section
    2. Disable PHP CLI checking: [https://prnt.sc/1sljr31](https://prnt.sc/1sljr31)
    3. Save “Other options” section
    4. Force stop both processes: [https://prnt.sc/1trv1tm](https://prnt.sc/1trv1tm)
 * Once you do that, try to run your migration process using the same URL or file.
 * Let me know if that worked for you 🙂
   Thank you!
 *  Thread Starter [gdoetsch](https://wordpress.org/support/users/gdoetsch/)
 * (@gdoetsch)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/debug-needed-please/#post-17500951)
 * Hi,sorry no I still have the same issue. PHP CLI was already disabled, but can‘t
   find the 4. step?
 *  Thread Starter [gdoetsch](https://wordpress.org/support/users/gdoetsch/)
 * (@gdoetsch)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/debug-needed-please/#post-17501330)
 * FOUND IT! And worked – thank you!! 🙂
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/debug-needed-please/#post-17503072)
 * Awesome to hear that your website restoration was a success [@gdoetsch](https://wordpress.org/support/users/gdoetsch/)!
   🙂
 * Feel free to open a new thread if you face any other issues. And in case you 
   are happy with our plugin – please consider [rating it](https://wordpress.org/support/plugin/backup-backup/reviews/).
   😉

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Debug needed please’ is closed to new replies.

 * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566)
 * [Backup Migration](https://wordpress.org/plugins/backup-backup/)
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 * 4 replies
 * 2 participants
 * Last reply from: [MixHa](https://wordpress.org/support/users/mixha/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/debug-needed-please/#post-17503072)
 * Status: resolved