Title: Debug please
Last modified: November 28, 2024

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# Debug please

 *  Resolved [moovin](https://wordpress.org/support/users/moovin/)
 * (@moovin)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/debug-please-4/)
 * Code; BMI-rfj5YFRQ-04787
 *  my backup failed at 100%

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/debug-please-4/#post-18167303)
 * Hello [@moovin](https://wordpress.org/support/users/moovin/) ,
 * It seems that the backup process encountered a timeout limit within your Litespeed
   configuration and was canceled by the web server.
 * Timeout in Litespeed is not the same as max_execution_time and it seems to be
   set to around 30 seconds on your server. Please consider making it at least 300.
 * You need to adjust its value in your Litespeed Dashboard and restart Litespeed,
   once you do that our backup plugin will be working properly.
 * Let me know if that resolves your issue 🙂
   Thank you!
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/debug-please-4/#post-18178493)
 * Hey [@moovin](https://wordpress.org/support/users/moovin/) ,
 * We haven’t heard from you since, so I’ll assume that the issue is resolved and
   will close this support thread. If you face any new issues, please feel free 
   to open a new thread.
 * Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Debug please’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [MixHa](https://wordpress.org/support/users/mixha/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/debug-please-4/#post-18178493)
 * Status: resolved