Title: Debugging: Error IAB TCF 2.0_tcfapi getTCData failed
Last modified: January 9, 2025

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# Debugging: Error IAB TCF 2.0_tcfapi getTCData failed

 *  Resolved [ibiza69](https://wordpress.org/support/users/ibiza69/)
 * (@ibiza69)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/debugging-error-iab-tcf-2-0_tcfapi-gettcdata-failed/)
 * Hi Igor, we got this error message in our ad inserter pro plugin: IAB TCF 2.0_tcfapi
   getTCData failed and our ads aren´t showing. Could you help us to fix this please?
   We use privacy consent directly from Adsense if this information helps, we do
   not use Quantcast / Inmobi anymore. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [ibiza69](https://wordpress.org/support/users/ibiza69/)
 * (@ibiza69)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/debugging-error-iab-tcf-2-0_tcfapi-gettcdata-failed/#post-18235055)
 * Sorry, one more thing, all our ads show:
 * **NOT LOADED
   MANUAL LOADING
 * But we din´t change anything in configuration and all this past years workerd
   well, we have configurated as to show: **manual loading: automatic**
 * Any idea why this is happening, we do not understand how this happened, without
   touching any configuration of the ad inserter plugin months ago. Thanks once 
   more Igor.
 *  Plugin Author [Spacetime](https://wordpress.org/support/users/spacetime/)
 * (@spacetime)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/debugging-error-iab-tcf-2-0_tcfapi-gettcdata-failed/#post-18235091)
 * Hello,
 * please be informed that this forum is dedicated to free Ad Inserter. It is agains
   the forum rules to offer support for paid plugins here.
 * If you have issues with Ad Inserter Pro then please use this form to submit support
   request:
   [https://adinserter.pro/contact#help](https://adinserter.pro/contact#help)
 * The error message posted indicates some issue with the consent API – debugging
   data needs to be checked. 
   BTW There were no changes in this regard (applies 
   to both Ad Inserter plugins) for a long time, so very likely the issue is somewhere
   else.

Viewing 2 replies - 1 through 2 (of 2 total)

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 * 2 replies
 * 2 participants
 * Last reply from: [Spacetime](https://wordpress.org/support/users/spacetime/)
 * Last activity: [1 year, 5 months ago](https://wordpress.org/support/topic/debugging-error-iab-tcf-2-0_tcfapi-gettcdata-failed/#post-18235091)
 * Status: resolved