Title: Debugging help please Last modified: August 21, 2016 --- # Debugging help please * [kilpatrick](https://wordpress.org/support/users/kilpatrick/) * (@kilpatrick) * [13 years ago](https://wordpress.org/support/topic/debugging-help-please/) * where do I start with finding the problem here please ?? * Test Message Sent * The result was: * bool(true) * The full debugging output is shown below: * ``` object(PHPMailer)#312 (58) { ["Priority"]=> int(3) ["CharSet"]=> string(5) "UTF-8" ["ContentType"]=> string(10) "text/plain" ["Encoding"]=> string(4) "8bit" ["ErrorInfo"]=> string(68) "The following From address failed: info@sustainabletimberhomes.co.uk" ["From"]=> string(33) "info@sustainabletimberhomes.co.uk" ["FromName"]=> string(28) "sustainabletimberhomes.co.uk" ["Sender"]=> string(33) "info@sustainabletimberhomes.co.uk" ["Subject"]=> string(47) "WP Mail SMTP: Test mail to realwhitby@gmail.com" ["Body"]=> string(68) "This is a test email generated by the WP Mail SMTP WordPress plugin." ["AltBody"]=> string(0) "" ["MIMEBody:protected"]=> string(69) "This is a test email generated by the WP Mail SMTP WordPress plugin. " ["MIMEHeader:protected"]=> string(511) "Date: Thu, 2 May 2013 12:10:58 +0000 Return-Path: info@sustainabletimberhomes.co.uk To: realwhitby@gmail.com From: "sustainabletimberhomes.co.uk" Subject: WP Mail SMTP: Test mail to realwhitby@gmail.com Message-ID: <4aae63a1b67fb708f1b8899023ea5ea7@www.sustainabletimberhomes.co.uk> X-Priority: 3 X-Mailer: PHPMailer 5.2.1 (http://code.google.com/a/apache-extras.org/p/phpmailer/) MIME-Version: 1.0 Content-Transfer-Encoding: 8bit Content-Type: text/plain; charset="UTF-8" " ["SentMIMEMessage:protected"]=> string(584) "Date: Thu, 2 May 2013 12:10:58 +0000 Return-Path: info@sustainabletimberhomes.co.uk To: realwhitby@gmail.com From: "sustainabletimberhomes.co.uk" Subject: WP Mail SMTP: Test mail to realwhitby@gmail.com Message-ID: <4aae63a1b67fb708f1b8899023ea5ea7@www.sustainabletimberhomes.co.uk> X-Priority: 3 X-Mailer: PHPMailer 5.2.1 (http://code.google.com/a/apache-extras.org/p/phpmailer/) MIME-Version: 1.0 Content-Transfer-Encoding: 8bit Content-Type: text/plain; charset="UTF-8" This is a test email generated by the WP Mail SMTP WordPress plugin. " ["WordWrap"]=> int(0) ["Mailer"]=> string(4) "smtp" ["Sendmail"]=> string(18) "/usr/sbin/sendmail" ["PluginDir"]=> string(0) "" ["ConfirmReadingTo"]=> string(0) "" ["Hostname"]=> string(0) "" ["MessageID"]=> string(0) "" ["Host"]=> string(9) "localhost" ["Port"]=> string(2) "25" ["Helo"]=> string(0) "" ["SMTPSecure"]=> string(3) "ssl" ["SMTPAuth"]=> bool(true) ["Username"]=> string(18) "smtp.123-reg.co.uk" ["Password"]=> string(11) "sus655homes" ["Timeout"]=> int(10) ["SMTPDebug"]=> int(2) ["SMTPKeepAlive"]=> bool(false) ["SingleTo"]=> bool(false) ["SingleToArray"]=> array(0) { } ["LE"]=> string(1) " " ["DKIM_selector"]=> string(9) "phpmailer" ["DKIM_identity"]=> string(0) "" ["DKIM_passphrase"]=> string(0) "" ["DKIM_domain"]=> string(0) "" ["DKIM_private"]=> string(0) "" ["action_function"]=> string(0) "" ["Version"]=> string(5) "5.2.1" ["XMailer"]=> string(0) "" ["smtp:protected"]=> object(SMTP)#311 (8) { ["SMTP_PORT"]=> int(25) ["CRLF"]=> string(2) " " ["do_debug"]=> int(2) ["do_verp"]=> bool(false) ["Version"]=> string(5) "5.2.1" ["smtp_conn:private"]=> bool(false) ["error:private"]=> array(1) { ["error"]=> string(37) "Called Mail() without being connected" } ["helo_rply:private"]=> NULL } ["to:protected"]=> array(1) { [0]=> array(2) { [0]=> string(20) "realwhitby@gmail.com" [1]=> string(0) "" } } ["cc:protected"]=> array(0) { } ["bcc:protected"]=> array(0) { } ["ReplyTo:protected"]=> array(0) { } ["all_recipients:protected"]=> array(1) { ["realwhitby@gmail.com"]=> bool(true) } ["attachment:protected"]=> array(0) { } ["CustomHeader:protected"]=> array(0) { } ["message_type:protected"]=> string(5) "plain" ["boundary:protected"]=> array(3) { [1]=> string(35) "b1_4aae63a1b67fb708f1b8899023ea5ea7" [2]=> string(35) "b2_4aae63a1b67fb708f1b8899023ea5ea7" [3]=> string(35) "b3_4aae63a1b67fb708f1b8899023ea5ea7" } ["language:protected"]=> array(17) { ["provide_address"]=> string(54) "You must provide at least one recipient email address." ["mailer_not_supported"]=> string(25) " mailer is not supported." ["execute"]=> string(19) "Could not execute: " ["instantiate"]=> string(36) "Could not instantiate mail function." ["authenticate"]=> string(35) "SMTP Error: Could not authenticate." ["from_failed"]=> string(35) "The following From address failed: " ["recipients_failed"]=> string(45) "SMTP Error: The following recipients failed: " ["data_not_accepted"]=> string(30) "SMTP Error: Data not accepted." ["connect_host"]=> string(43) "SMTP Error: Could not connect to SMTP host." ["file_access"]=> string(23) "Could not access file: " ["file_open"]=> string(33) "File Error: Could not open file: " ["encoding"]=> string(18) "Unknown encoding: " ["signing"]=> string(15) "Signing Error: " ["smtp_error"]=> string(19) "SMTP server error: " ["empty_message"]=> string(18) "Message body empty" ["invalid_address"]=> string(15) "Invalid address" ["variable_set"]=> string(30) "Cannot set or reset variable: " } ["error_count:protected"]=> int(1) ["sign_cert_file:protected"]=> string(0) "" ["sign_key_file:protected"]=> string(0) "" ["sign_key_pass:protected"]=> string(0) "" ["exceptions:protected"]=> bool(false) } ``` * _[Please post logs between backticks or use the code button.]_ * The SMTP debugging output is shown below: * SMTP -> ERROR: Failed to connect to server: (0) * The following From address failed: [info@sustainabletimberhomes.co.uk](https://wordpress.org/support/topic/debugging-help-please/info@sustainabletimberhomes.co.uk?output_format=md) * [http://wordpress.org/extend/plugins/wp-mail-smtp/](http://wordpress.org/extend/plugins/wp-mail-smtp/) The topic ‘Debugging help please’ is closed to new replies. * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440) * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-smtp/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-mail-smtp/) * [Active Topics](https://wordpress.org/support/plugin/wp-mail-smtp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mail-smtp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-mail-smtp/reviews/) * 0 replies * 1 participant * Last reply from: [kilpatrick](https://wordpress.org/support/users/kilpatrick/) * Last activity: [13 years ago](https://wordpress.org/support/topic/debugging-help-please/) * Status: not resolved