Title: Decent plugin, questionable billing
Last modified: February 12, 2019

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# Decent plugin, questionable billing

 *  [pushthepixel](https://wordpress.org/support/users/pushthepixel/)
 * (@pushthepixel)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/decent-plugin-questionable-billing/)
 * Plugin works fine. So do others.
 * I have NOT been able get a hold of this company to cancel a recurring fee that
   I was unaware of. They won’t answer emails or any social media.
 * I thought I was paying for a single use of this plugin, but instead they have
   me locked into some BS recurring charge that I can’t cancel on their site, and
   I can’t remove my card.
 * I am getting the charge reversed, but thats hardly the point.
 * I’d suggest going another route. These guys seem sketchy and their lack of support
   is brutal.

Viewing 1 replies (of 1 total)

 *  Plugin Support [Kima Baghdasaryan](https://wordpress.org/support/users/kimabaghdasaryan/)
 * (@kimabaghdasaryan)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/decent-plugin-questionable-billing/#post-11201348)
 * Hi,
 * We are sorry for the inconveniences you have faced. Probably, we have not received
   your Email messages. We usually reply during 24 hours. Could you please indicate
   your Email address or please contact us again via **[support@10web.io](https://wordpress.org/support/topic/decent-plugin-questionable-billing/support@10web.io?output_format=md)**
   Email address? So, we will try to cancel your recurring payment and help you 
   further.
 * Thank you for your understanding!
 * Have a nice day!

Viewing 1 replies (of 1 total)

The topic ‘Decent plugin, questionable billing’ is closed to new replies.

 * ![](https://ps.w.org/form-maker/assets/icon-256x256.png?rev=2068681)
 * [Form Maker by 10Web - Mobile-Friendly Drag & Drop Contact Form Builder](https://wordpress.org/plugins/form-maker/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Kima Baghdasaryan](https://wordpress.org/support/users/kimabaghdasaryan/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/decent-plugin-questionable-billing/#post-11201348)