Deceptive

  • drgreg1

    (@drgreg1)


    9 months, 1 week ago

    Important for me is getting Yelp reviews visible on my website. This company states in their setup it’s possible. When was unable to get it working on my website with thier paid subscription it took tech support multiple exchanges and hours of my time to tell my I need a paid Yelp API for minimum $299 a month for this plugin to display Yelp. I’m a small business that this wouldn’t make sense to pay, and I would have chosen another plugin if they had told the truth. Now I’m fighting to get my subscription refunded. Not honest or competent.

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  • Plugin Support Md. Ashikur Rahman – WPManageNinja

    (@ashiik)

    9 months, 1 week ago

    Hello @drgreg1!

    Thanks for your concern. This change was introduced directly by Yelp and not by us. When you first reached out, we were still investigating this update, which is why it took us some time to confirm the limitation. We understand how frustrating this must have been for you, especially since it wasn’t made clear up front.

    We truly appreciate your concern and feedback. To ensure better clarity, we have updated our documentation and will work on our resources to communicate this information more transparently to all our valued users like you. Here you can check the updated documentation: Yelp Configuration Doc. 

    We are very glad to inform you that the refund has already been processed by our Billing Department. We really appreciated your cooperation and patience on this matter. 

    Thank you!

Viewing 1 replies (of 1 total)

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