Title: Decoding issue
Last modified: August 30, 2016

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# Decoding issue

 *  Resolved [smallblacksticky](https://wordpress.org/support/users/smallblacksticky/)
 * (@smallblacksticky)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/decoding-issue/)
 * Hi!
 * I’m not a skilled programmer and I need some help on what I’m doing wrong.
 * I get an issue when I try to use the plugin, I see my email adresses like this
   in front-end: [http://i61.tinypic.com/syxks7.png](http://i61.tinypic.com/syxks7.png)
 * I use this to output my email:
    `<p><a href="<?php echo eae_encode_str('mailto:'.
   get_field('contactpage_email')); ?>"><?php echo eae_encode_str(get_field('contactpage_email'));?
   ></a></p>`
 * I use Advanced custom fields plugin.
 * I cannot read them or send emails. The whole point for me is to be able to let
   customers send emails but prevent bots to snatch the email address and send spam.
 * I have been viewing the site in another network and computer and browser, same
   issue everywhere.
 * Regards Johanna
 * [https://wordpress.org/plugins/email-address-encoder/](https://wordpress.org/plugins/email-address-encoder/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [smallblacksticky](https://wordpress.org/support/users/smallblacksticky/)
 * (@smallblacksticky)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/decoding-issue/#post-6266539)
 * The plugin Email Address Encoder is active and up to date.
 *  Plugin Author [Till Krüss](https://wordpress.org/support/users/tillkruess/)
 * (@tillkruess)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/decoding-issue/#post-6266657)
 * Looks like the some kind of filter is applied to your output after you encoded
   the emails, that why the HTML entities are visible and. I’d recommend asking 
   your developer to have a closer look at this.
 *  Thread Starter [smallblacksticky](https://wordpress.org/support/users/smallblacksticky/)
 * (@smallblacksticky)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/decoding-issue/#post-6266673)
 * Okey, filter you say. Hm..
 * The problem is that I’m the only one working with this.
 * I’m not a coding guru much but I’m very familiar with WordPress and some php,
   html and css when I work. Do you know any other type of output code I can use
   or something?
 * I don’t have anything that have anything to do with filters on my site I can 
   think of.. I’ll try to google a bit.
 * Regards Johanna
 *  Plugin Author [Till Krüss](https://wordpress.org/support/users/tillkruess/)
 * (@tillkruess)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/decoding-issue/#post-6266675)
 * Can I see a live preview of your site?
 *  Thread Starter [smallblacksticky](https://wordpress.org/support/users/smallblacksticky/)
 * (@smallblacksticky)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/decoding-issue/#post-6266676)
 * Here it is: [http://tonande.nu/kontakt/](http://tonande.nu/kontakt/)
 *  Plugin Author [Till Krüss](https://wordpress.org/support/users/tillkruess/)
 * (@tillkruess)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/decoding-issue/#post-6266679)
 * I’m sorry, but I have no clue what’s going on there.
 *  Thread Starter [smallblacksticky](https://wordpress.org/support/users/smallblacksticky/)
 * (@smallblacksticky)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/decoding-issue/#post-6266680)
 * Okey, thank you for looking at it.
    I will try to figure this out and post it
   here if I succeed.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Decoding issue’ is closed to new replies.

 * ![](https://ps.w.org/email-address-encoder/assets/icon-256x256.jpg?rev=970206)
 * [Email Address Encoder](https://wordpress.org/plugins/email-address-encoder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/email-address-encoder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/email-address-encoder/)
 * [Active Topics](https://wordpress.org/support/plugin/email-address-encoder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-address-encoder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/email-address-encoder/reviews/)

## Tags

 * [ACF](https://wordpress.org/support/topic-tag/acf/)
 * [email](https://wordpress.org/support/topic-tag/email/)
 * [encode](https://wordpress.org/support/topic-tag/encode/)

 * 7 replies
 * 2 participants
 * Last reply from: [smallblacksticky](https://wordpress.org/support/users/smallblacksticky/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/decoding-issue/#post-6266680)
 * Status: resolved