Title: Default address behavior
Last modified: February 28, 2019

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# Default address behavior

 *  Resolved [joshnyc](https://wordpress.org/support/users/jlavinsky/)
 * (@jlavinsky)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/default-address-behavior/)
 * Hi – this is a great app that does just what it needs to. I am seeing a use case
   where the behavior is not what I would expect:
    When Woo shipping settings are
   set to “Default to customer billing address”, a new customer will typically create
   their first order with the “Ship to a different address?” unchecked (ship to 
   billing address). On future orders they may want to send orders elsewhere. So
   they go into accounts/addresses page but there is no shipping address showing(
   it does without plugin installed) so they cant create a new address. Even if 
   they add the new address the billing address is not saved so they cant go back
   and forth between setting which one is “default”. Also I would expect that if
   an address other than billing was the default then the plugin would override 
   the Woo default and show it without the need to click the “Ship to a different
   address?”.
 * I am using WP 5.1 and Woo 3.5.5

Viewing 1 replies (of 1 total)

 *  Plugin Author [Hall](https://wordpress.org/support/users/hallme/)
 * (@hallme)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/default-address-behavior/#post-11486485)
 * The latest version should fix this partly.
 * Now if you’ve checked out with only a billing address and go to the address book
   the Shipping Address is displayed with the message “You have not set up this 
   type of address yet.” which you can edit. Please let us know if you are still
   not seeing this.
 * Currently the Address Book does not support the Billing Address in any way, only
   the Shipping Address. It would need to be expanded to support Billing Addresses
   as well to save it there.
 * The suggestion to enabled “Ship to a different address?” by default if the shipping
   address is different from billing is a good one. It hasn’t been an issue for 
   us as we have that enabled by default on all our sites that we manage.
 * The big case that this plugin doesn’t support is if “Force shipping to the customer
   billing address” is selected as in that case the Address Book plugin does nothing
   as it doesn’t support billing addresses.

Viewing 1 replies (of 1 total)

The topic ‘Default address behavior’ is closed to new replies.

 * ![](https://ps.w.org/woo-address-book/assets/icon-256x256.png?rev=2950910)
 * [Address Book for WooCommerce](https://wordpress.org/plugins/woo-address-book/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-address-book/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/woo-address-book/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-address-book/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-address-book/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Hall](https://wordpress.org/support/users/hallme/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/default-address-behavior/#post-11486485)
 * Status: resolved