Title: Default settings?
Last modified: August 30, 2016

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# Default settings?

 *  [stbedesantafe](https://wordpress.org/support/users/stbedesantafe/)
 * (@stbedesantafe)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/default-settings-9/)
 * I am receiving this message on the Plugins>Installed Plugins page: “W3 Total 
   Cache: Default settings are in use. The configuration file could not be read 
   or doesn’t exist. Please [save the settings] to create the file.”
 * When I click [save the settings], I get a page that says: “Are you sure you want
   to do this? [Please try again.]”
 * When I click [Please try again.], I’m taken back to the Installed Plugins page.
   Endless circle.
 * [https://wordpress.org/plugins/w3-total-cache/](https://wordpress.org/plugins/w3-total-cache/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Kimberly](https://wordpress.org/support/users/amiga500/)
 * (@amiga500)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/default-settings-9/#post-6724739)
 * chmod issue?
 *  Thread Starter [stbedesantafe](https://wordpress.org/support/users/stbedesantafe/)
 * (@stbedesantafe)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/default-settings-9/#post-6724745)
 * I haven’t changed anything. Have had the plugin installed, but today am getting
   this message. I deactivated, deleted, installed and activated. Getting the same
   message.
 *  [Kimberly](https://wordpress.org/support/users/amiga500/)
 * (@amiga500)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/default-settings-9/#post-6724749)
 * ahh thanks for the info. I figured it has worked fine before (no log issue). 
   Curious if u have access to ftp or file manager do u see the following files 
   being written and more importantly when u change a setting and save the settings
   do the file times change?
 * /wp-content/w3tc-config/master.php
    /wp-content/w3tc-config/master-admin.php /
   wp-content/cache/config/master.php
 * What is the chmod permissions on them? 644?
 *  Thread Starter [stbedesantafe](https://wordpress.org/support/users/stbedesantafe/)
 * (@stbedesantafe)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/default-settings-9/#post-6724753)
 * I do have access to file manager on my host. I have none of the files.
 *  [Kimberly](https://wordpress.org/support/users/amiga500/)
 * (@amiga500)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/default-settings-9/#post-6724772)
 * thanks for the info. Ok so none of those files exist. Are these directories being
   made at least?
 *  /wp-content/w3tc-config
    /wp-content/cache
 * – Or are both of these empty directory names missing too?
    – If they exist what
   is the permission settings on these directories? 755? – If they dont exist try
   making them within your file manager. Can they be created? – Under w3tc’s Performance
   > Dashboard > compatibility check is there anything unusual e.g. your /wp-content
   directory that it is using is the correct location?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Default settings?’ is closed to new replies.

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## Tags

 * [default settings](https://wordpress.org/support/topic-tag/default-settings/)
 * [save settings](https://wordpress.org/support/topic-tag/save-settings/)

 * 5 replies
 * 2 participants
 * Last reply from: [Kimberly](https://wordpress.org/support/users/amiga500/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/default-settings-9/#post-6724772)
 * Status: not resolved