Title: Delay Issues
Last modified: March 9, 2019

---

# Delay Issues

 *  Resolved [cfalvarez36](https://wordpress.org/support/users/cfalvarez36/)
 * (@cfalvarez36)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/delay-issues/)
 * Hello Sygnoos Support!
 * I have two pop-ups enabled for the homepage of my website.
    I’d like one to pop
   up immediately and the other to have a 15 second delay. When trying to set the
   delay on one, it doesn’t register the 15 seconds, and instead, loads immediately.
 * > [View post on imgur.com](https://imgur.com/dFLEgYw)
 * Any assistance with the matter would be greatly appreciated.
 * Thank you!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdelay-issues%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/delay-issues/#post-11297492)
 * Dear [@cfalvarez36](https://wordpress.org/support/users/cfalvarez36/),
 * We checked your website URL and could see only one popup data there, without 
   any delay.
    Please, contact us so we can check your issue directly: [support@sygnoos.com](https://wordpress.org/support/topic/delay-issues/support@sygnoos.com?output_format=md)
 *  [jdomke1](https://wordpress.org/support/users/jdomke1/)
 * (@jdomke1)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/delay-issues/#post-11372758)
 * I’m having the same issue except I only have one popup. No matter what delay 
   amount I enter, it instantly pops up when you visit my page. I originally had
   it set to 10 secs and now 120 secs. Still comes right up. I’ve cleared my browser
   cache as suggested in the main forum, still not working.
 * [http://www.kumgangtaekwondo.com](http://www.kumgangtaekwondo.com)
 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/delay-issues/#post-11377867)
 * Dear [@jdomke1](https://wordpress.org/support/users/jdomke1/),
 * Please, make sure there are no additional lines of the same Popup Opening Event.
   
   We suppose you have added an extra line of the On load event for your popup, 
   without any delay, that’s why this second option is taking place. Please, check
   and remove that extra line if we are right.
 * Hope this will solve your issue. If it does, please, take a moment to share your
   review for our plugin & support.
 * In case you need more help, please, submit a ticket for direct support, here:
   [https://sygnoos.ladesk.com/submit_ticket](https://sygnoos.ladesk.com/submit_ticket).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Delay Issues’ is closed to new replies.

 * ![](https://ps.w.org/popup-builder/assets/icon-128x128.gif?rev=2698840)
 * [Popup Builder - Create highly converting, mobile friendly marketing popups.](https://wordpress.org/plugins/popup-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/popup-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/popup-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/popup-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/popup-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/popup-builder/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/delay-issues/#post-11377867)
 * Status: resolved