Title: Delaying ECWID plugin – not loading
Last modified: October 19, 2023

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# Delaying ECWID plugin – not loading

 *  [advoutd2022](https://wordpress.org/support/users/advoutd2022/)
 * (@advoutd2022)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/delaying-ecwid-plugin-not-loading/)
 * Hi, our ecommerce site is having glitching and loading issues which we believe
   is caused by WP Meteor and is conflicting with our [ECWID ](https://en-ca.wordpress.org/plugins/ecwid-shopping-cart/)(
   ecommerce plugin). Here’s the site [https://www.ecwid.com/](https://www.ecwid.com/)
   of the main ecommerce page. Is it possible to look into it and suggest changes
   to prevent this from happening?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdelaying-ecwid-plugin-not-loading%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Joanna from Ecwid by Lightspeed](https://wordpress.org/support/users/joannaecwid/)
 * (@joannaecwid)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/delaying-ecwid-plugin-not-loading/#post-17137129)
 * Hi,
   This is Joanna from the Ecwid Customer Care team.
 * As I understand, your store is displayed incorrectly on your WordPress site.
 * Could you please check if the issue is reproduced when you disable caching plugins
   in your account? Also, please, try to clear Ecwid plugin cache. Here’s how you
   can do it:
    - From your WordPress admin area, go to Ecwid > Developers > Advanced settings
    - Scroll down and click Clear all caches, screenshot: [https://ecwid.d.pr/i/o6V01Y](https://ecwid.d.pr/i/o6V01Y)
 * If you still reproduce the issue, please, contact our support team at [support@ecwid.com](https://wordpress.org/support/topic/delaying-ecwid-plugin-not-loading/support@ecwid.com?output_format=md).
   We will check if there’s anything that can be fixed from our end as well.

Viewing 1 replies (of 1 total)

The topic ‘Delaying ECWID plugin – not loading’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Joanna from Ecwid by Lightspeed](https://wordpress.org/support/users/joannaecwid/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/delaying-ecwid-plugin-not-loading/#post-17137129)
 * Status: not resolved