Title: Delete bad users
Last modified: August 19, 2018

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# Delete bad users

 *  Resolved [sanchell2](https://wordpress.org/support/users/sanchell2/)
 * (@sanchell2)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/delete-bad-users/)
 * I just ran a “Check Users for Spam” with CleanTalk. It shows 15 bad users without
   an ISP but I cannot find any method for viewing or deleting the users.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdelete-bad-users%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/delete-bad-users/#post-10605389)
 * Hello, [@sanchell2](https://wordpress.org/support/users/sanchell2/).
 * Thank you for your request.
 * Please, look at this screenshot to see how to delete spam users:
    [https://s3.amazonaws.com/cleantalk-screenshots/users-check/Q8X4Cz5.jpg](https://s3.amazonaws.com/cleantalk-screenshots/users-check/Q8X4Cz5.jpg)
 * Just in case, here is the manual of how to use user/comment checking feature:
   
   [https://cleantalk.org/help/users-check](https://cleantalk.org/help/users-check)
 * Write back if you have questions.
 * Best regards.
 *  Thread Starter [sanchell2](https://wordpress.org/support/users/sanchell2/)
 * (@sanchell2)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/delete-bad-users/#post-10608367)
 * Thank you for the screen shot. But that’s not what I see on my site, please see
   screenshot taken right after a user spam check. Notice it says there is 1 bad
   user but the user is not listed below.
 * Yesterday, I ran the program and it said “15 bad users.” None of them were listed.
   So I went through my 1K + user list one-by-one and identified 14 of them – time
   consuming and frustrating. I still cannot find the last one you see on this screen
   shot.
 * BACK STORY: When I first ran CleanTalk the list of bad users _did_ appear, just
   as in your screen shot. But beginning yesterday they have not appeared. I’ve 
   done nothing new to the program.
 * NOTE: I just realized there is no way to add a screenshot to this response. The
   screen shot looks identical to the one you sent except the bad users are not 
   shown below.
    -  This reply was modified 7 years, 9 months ago by [sanchell2](https://wordpress.org/support/users/sanchell2/).
      Reason: Forgot screenshot
 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/delete-bad-users/#post-10609011)
 * Hello, [@sanchell2](https://wordpress.org/support/users/sanchell2/)
 * Thank you for your feedback.
 * Could you please copy-paste your request and send us your screenshot via our 
   private ticket system:
    [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 * Our further correspondence will contain personal information.
 * Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Delete bad users’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [Anti-Spam by CleanTalk. Spam protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/delete-bad-users/#post-10609011)
 * Status: resolved