Title: Delete users automatically Not working
Last modified: February 22, 2023

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# Delete users automatically Not working

 *  Resolved [chiefdeveloper](https://wordpress.org/support/users/chiefdeveloper/)
 * (@chiefdeveloper)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/delete-users-automatically-not-working/)
 * I am using the free version of email verification for woocommerce. I have the
   feature labeled “**Delete users automatically**” checked and the frequency set
   to daily. But it does not work. My unverified users still exist. Even the instant
   tool labeled “**Delete unverified users from the database**” does not work.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdelete-users-automatically-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [chiefdeveloper](https://wordpress.org/support/users/chiefdeveloper/)
 * (@chiefdeveloper)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/delete-users-automatically-not-working/#post-16493841)
 * [@wpcodefactory](https://wordpress.org/support/users/wpcodefactory/)
 * [@karzin](https://wordpress.org/support/users/karzin/)
 *  [Moshtafizur](https://wordpress.org/support/users/moshtafizur01/)
 * (@moshtafizur01)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/delete-users-automatically-not-working/#post-16496172)
 * HI [@chiefdeveloper](https://wordpress.org/support/users/chiefdeveloper/),
 * I am really sorry to know you are experiencing problems.
 * I was unable to reproduce the issue. Could you please ensure that you using the
   latest versions of the WooCommerce**(7.4.0)** and Email Verification for WooCommerce**(
   2.5.0)**?
 * Kind regards,
   Moshtafizur
 *  Thread Starter [chiefdeveloper](https://wordpress.org/support/users/chiefdeveloper/)
 * (@chiefdeveloper)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/delete-users-automatically-not-working/#post-16497603)
 * Yes sir, Both of those plugins are on their latest update and are the exact versions
   you mentioned.
 *  [Moshtafizur](https://wordpress.org/support/users/moshtafizur01/)
 * (@moshtafizur01)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/delete-users-automatically-not-working/#post-16498311)
 * Hi [@chiefdeveloper](https://wordpress.org/support/users/chiefdeveloper/),
 * Thanks for your reply.
 * I have escalated this with our development team. They will get back to you as
   soon as they can.
 * Kind regards,
   Moshtafizur
 *  Plugin Contributor [Pablo Pacheco](https://wordpress.org/support/users/karzin/)
 * (@karzin)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/delete-users-automatically-not-working/#post-16500496)
 * Hi [@chiefdeveloper](https://wordpress.org/support/users/chiefdeveloper/) ,
 * Please, check your option **General > Ignore user roles**.
 * If there are unverified users with the same roles, they will not be deleted. 
   So please, change the option to “Administrator”, at least temporarily, to run
   the delete tool.
 * Let me know if that works.
 * Other than that, I don’t know what could be the issue. If that doesn’t work, 
   please contact us using [our forums](https://wpfactory.com/support/item/email-verification-for-woocommerce/).
 *  Thread Starter [chiefdeveloper](https://wordpress.org/support/users/chiefdeveloper/)
 * (@chiefdeveloper)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/delete-users-automatically-not-working/#post-16506813)
 * The issue was resolved. Error was from the server.
 *  Plugin Contributor [Pablo Pacheco](https://wordpress.org/support/users/karzin/)
 * (@karzin)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/delete-users-automatically-not-working/#post-16511487)
 * Great, thanks for letting us know. I’m closing the ticket.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Delete users automatically Not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/emails-verification-for-woocommerce_bcecef.
   svg)
 * [Customer Email Verification for WooCommerce](https://wordpress.org/plugins/emails-verification-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/emails-verification-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/emails-verification-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/emails-verification-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/emails-verification-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/emails-verification-for-woocommerce/reviews/)

## Tags

 * [deletion](https://wordpress.org/support/topic-tag/deletion/)
 * [Unverified](https://wordpress.org/support/topic-tag/unverified/)

 * 9 replies
 * 3 participants
 * Last reply from: [Pablo Pacheco](https://wordpress.org/support/users/karzin/)
 * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/delete-users-automatically-not-working/#post-16511487)
 * Status: resolved