Title: Delete Users Button Missing
Last modified: August 21, 2016

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# Delete Users Button Missing

 *  [Philo Hagen](https://wordpress.org/support/users/philohagen/)
 * (@philohagen)
 * [12 years ago](https://wordpress.org/support/topic/delete-users-button-missing/)
 * Hello. Tried deleting a user and on the page it asks what you want to do with
   their content (“delete all content” or “attribute all content to”) the update
   button (or whatever it was called) is no longer there. Tried an automatic WP 
   reinstall which did nothing. Any ideas? Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Thread Starter [Philo Hagen](https://wordpress.org/support/users/philohagen/)
 * (@philohagen)
 * [12 years ago](https://wordpress.org/support/topic/delete-users-button-missing/#post-4877843)
 * [Here’s a screenshot](http://hooping.org/images/514missingbutton.png).
 *  Thread Starter [Philo Hagen](https://wordpress.org/support/users/philohagen/)
 * (@philohagen)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/delete-users-button-missing/#post-4878081)
 * I’m still having this problem and I’m baffled. Any ideas?
 *  [Amit Maskara](https://wordpress.org/support/users/wallends/)
 * (@wallends)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/delete-users-button-missing/#post-4878103)
 * I am having the same issues.
    I even tried installing a BulkDelete plugin, but
   it does nothing. When I tell the Bulk Delete to delete subscribers who do not
   have a comment or post, it goes to a blank white page, and nothing happens, almost
   looks like the plugin script is failing or timing out.
 * I have over 9000 bot subscribers in my wordpress blog!
 *  Thread Starter [Philo Hagen](https://wordpress.org/support/users/philohagen/)
 * (@philohagen)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/delete-users-button-missing/#post-4878104)
 * Same thing here. Is there a file that we can replace I wonder that will take 
   care of it?
 *  [Amit Maskara](https://wordpress.org/support/users/wallends/)
 * (@wallends)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/delete-users-button-missing/#post-4878105)
 * I have tried re-uploading wp-admin folder via ftp, but that did not do anything.
   
   While tinkering with the screen settings option on the users.php page, I increased
   the number from 100 to 400, and now my users.php page does NOT load at all? I
   thought may be memory issue, so I increased the memory in wp-config.pho to 2GB,
   still no luck.
 * Any help will be appreciated.
 *  Thread Starter [Philo Hagen](https://wordpress.org/support/users/philohagen/)
 * (@philohagen)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/delete-users-button-missing/#post-4878106)
 * Yes, any help would really be appreciated. Anybody?
 *  [Amit Maskara](https://wordpress.org/support/users/wallends/)
 * (@wallends)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/delete-users-button-missing/#post-4878108)
 * Philo, I had opened another thread for this issue into WP hack category. And 
   a member named BCWorkz replied. I am going to quote his post below. I followed
   his tips, and I was able to narrow down the problem to a plugin – (WPTouch Mobile
   Plugin ver 3.6) I had also downloaded WP fresh and replaced the WP-Admin\users.
   php file, before disabling all the plugins in my site, and then re-enabling them
   one at a time, testing the delete functionality each time. Here it is –
 * _“Hmmm. That’s odd. Does the button exist in the page’s source code? It should
   be a half dozen lines above the footer output. If so, it is just hidden by CSS.
   You can use your browser’s inspector tool to identify where the applicable CSS
   rule is and correct it._
 * If it’s not there, confirm the PHP file responsible for it’s output is correct.
   wp-admin/users.php at line 258 should have a call to submit_button(). If not,
   download WP again and extract. You only need to upload the one file.
 * If it is there, some plugin has probably hooked ‘delete_user_form’ and failed
   to properly return. Deactivate all of your plugins, the button should reappear.
   If not change to a default theme. If it appears, reactivate each plugin one by
   one, testing for the button each time. When it disappears, the plugin you most
   recently activated is the culprit. Try deleting then reinstalling that one plugin.
   If that doesn’t help, seek support from the author.
 * If the button does not appear after deactivating all plugins and changing themes,
   there is a possibility your site has been compromised by hackers.”
 *  Thread Starter [Philo Hagen](https://wordpress.org/support/users/philohagen/)
 * (@philohagen)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/delete-users-button-missing/#post-4878116)
 * I’m just seeing this now and thanks so much [@wallends](https://wordpress.org/support/users/wallends/).
   I’ve done as instructed and sure enough, it’s a plugin that is responsible for
   it’s disappearance. In my case it’s the All In One SEO Pack – and I’m so excited
   to finally have the answer!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Delete Users Button Missing’ is closed to new replies.

## Tags

 * [delete users](https://wordpress.org/support/topic-tag/delete-users/)
 * [missing button](https://wordpress.org/support/topic-tag/missing-button/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 8 replies
 * 2 participants
 * Last reply from: [Philo Hagen](https://wordpress.org/support/users/philohagen/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/delete-users-button-missing/#post-4878116)
 * Status: not resolved

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