Title: Description Missing Last modified: March 26, 2019 --- # Description Missing * [paviland](https://wordpress.org/support/users/paviland/) * (@paviland) * [7 years, 2 months ago](https://wordpress.org/support/topic/description-missing-5/) * After the latest update, Description now not visible in File Options (when clicking on a record) or in the Post when using either Edge or Firefox. * PHP 7.2.16 WP 5.1.1 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdescription-missing-5%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/description-missing-5/page/2/?output_format=md) [→](https://wordpress.org/support/topic/description-missing-5/page/2/?output_format=md) * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [7 years, 2 months ago](https://wordpress.org/support/topic/description-missing-5/#post-11358925) * works on all test servers please try clearing your browser cache and try again. * Thread Starter [paviland](https://wordpress.org/support/users/paviland/) * (@paviland) * [7 years, 2 months ago](https://wordpress.org/support/topic/description-missing-5/#post-11359306) * Have now done this but still no change. Perhaps I should hav been more specific. The descriptive text is visible but it is the thumbnazil of he front page that now no longer shows. Any suggestions greatfully received * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [7 years, 2 months ago](https://wordpress.org/support/topic/description-missing-5/#post-11359315) * can you send me a link to a file that I can look at without having to login for debugging purposes. * Thread Starter [paviland](https://wordpress.org/support/users/paviland/) * (@paviland) * [7 years, 2 months ago](https://wordpress.org/support/topic/description-missing-5/#post-11359396) * Can you please try again. You may neeed to refresh * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [7 years, 2 months ago](https://wordpress.org/support/topic/description-missing-5/#post-11366429) * can you head to the mDocs dashboard and click on a file that is giving you trouble. From the drop down menu click the “Refresh Preview and Thumbnail” link then try again and see what happens. * Thread Starter [paviland](https://wordpress.org/support/users/paviland/) * (@paviland) * [7 years, 2 months ago](https://wordpress.org/support/topic/description-missing-5/#post-11366569) * Alas, no change * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [7 years, 2 months ago](https://wordpress.org/support/topic/description-missing-5/#post-11366580) * can you upload a new test file and see if the thumbnail works. * Thread Starter [paviland](https://wordpress.org/support/users/paviland/) * (@paviland) * [7 years, 2 months ago](https://wordpress.org/support/topic/description-missing-5/#post-11367203) * Sorry for the delay. Just tried but still no thumbnail * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [7 years, 2 months ago](https://wordpress.org/support/topic/description-missing-5/#post-11367221) * I would take a look at your box account make sure everything is correct. * Thread Starter [paviland](https://wordpress.org/support/users/paviland/) * (@paviland) * [7 years, 2 months ago](https://wordpress.org/support/topic/description-missing-5/#post-11368487) * All seems fine. Nothing had been changed. Curiouser and curiouser * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [7 years, 2 months ago](https://wordpress.org/support/topic/description-missing-5/#post-11370513) * what version of php are you using? * Thread Starter [paviland](https://wordpress.org/support/users/paviland/) * (@paviland) * [7 years, 2 months ago](https://wordpress.org/support/topic/description-missing-5/#post-11371418) * PHP 7.2.16 * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [7 years, 2 months ago](https://wordpress.org/support/topic/description-missing-5/#post-11380106) * if you go back to an older version of mdocs does the same thing happen? * Thread Starter [paviland](https://wordpress.org/support/users/paviland/) * (@paviland) * [7 years, 2 months ago](https://wordpress.org/support/topic/description-missing-5/#post-11381794) * Using WP Rollback, I installed Memphis 3.9.17 (as Thumbnails stopped working for me in 3.9.17). Thumbnails now work again : o) * Thread Starter [paviland](https://wordpress.org/support/users/paviland/) * (@paviland) * [7 years, 2 months ago](https://wordpress.org/support/topic/description-missing-5/#post-11382317) * …. sorry, stopped working in 3.9.18 Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/description-missing-5/page/2/?output_format=md) [→](https://wordpress.org/support/topic/description-missing-5/page/2/?output_format=md) The topic ‘Description Missing’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/memphis-documents-library_91918f. svg) * [Memphis Documents Library](https://wordpress.org/plugins/memphis-documents-library/) * [Frequently Asked Questions](https://wordpress.org/plugins/memphis-documents-library/#faq) * [Support Threads](https://wordpress.org/support/plugin/memphis-documents-library/) * [Active Topics](https://wordpress.org/support/plugin/memphis-documents-library/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/memphis-documents-library/unresolved/) * [Reviews](https://wordpress.org/support/plugin/memphis-documents-library/reviews/) ## Tags * [description](https://wordpress.org/support/topic-tag/description/) * [missing](https://wordpress.org/support/topic-tag/missing/) * 19 replies * 2 participants * Last reply from: [paviland](https://wordpress.org/support/users/paviland/) * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/description-missing-5/page/2/#post-11392632) * Status: not resolved