Title: Developer does not communicate, help not possible
Last modified: September 17, 2025

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# Developer does not communicate, help not possible

 *  Resolved [principia54](https://wordpress.org/support/users/principia54/)
 * (@principia54)
 * [8 months, 3 weeks ago](https://wordpress.org/support/topic/developer-does-not-communicate-help-not-possible/)
 * Just bought Pro version a few days ago – but none of the support email addresses
   are responding when having issues.
   Hope the developer sees this thread.
 * / Peter

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Mitchell Bennis](https://wordpress.org/support/users/eemitch/)
 * (@eemitch)
 * [8 months, 3 weeks ago](https://wordpress.org/support/topic/developer-does-not-communicate-help-not-possible/#post-18645591)
 * Hello,
 * For Pro support please utilize the ticket system at [https://simplefilelist.com](https://simplefilelist.com)
 * I answer all support requests within one business day.
 * Mitch
 *  Moderator [Support Moderator](https://wordpress.org/support/users/moderator/)
 * (@moderator)
 * [8 months, 3 weeks ago](https://wordpress.org/support/topic/developer-does-not-communicate-help-not-possible/#post-18645593)
 * > Just bought Pro version a few days ago
 * For pro or customer support, please contact the developer on their site. This
   includes pre-sales information.
 * As the developer is aware, customers may not be supported on this site.
 * [https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Developer does not communicate, help not possible’ is closed to new replies.

 * ![](https://ps.w.org/simple-file-list/assets/icon-256x256.png?rev=1330838)
 * [Simple File List](https://wordpress.org/plugins/simple-file-list/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/simple-file-list/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/simple-file-list/)
 * [Active Topics](https://wordpress.org/support/plugin/simple-file-list/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/simple-file-list/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/simple-file-list/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Support Moderator](https://wordpress.org/support/users/moderator/)
 * Last activity: [8 months, 3 weeks ago](https://wordpress.org/support/topic/developer-does-not-communicate-help-not-possible/#post-18645593)
 * Status: resolved