Title: Difference lightbox Windows and IOS
Last modified: July 12, 2024

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# Difference lightbox Windows and IOS

 *  Resolved [pietgolf](https://wordpress.org/support/users/pietgolf/)
 * (@pietgolf)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/difference-lightbox-windows-and-ios/)
 * On windows 11 everything works fine. I just klik de link (pdf) and the document
   is visible in a box and “X” for closing it. On my ipad it works different. When
   I click the link a box is visible with the name of the link again. The “X” is
   visble. When I click the link in the box the pdf is opened but no “X” to close
   it and the user has to hit the “go back” button in the browser. This is not very
   user friendly. What can I do to solve this problem?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdifference-lightbox-windows-and-ios%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Firelight](https://wordpress.org/support/users/firelightwp/)
 * (@firelightwp)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/difference-lightbox-windows-and-ios/#post-17893216)
 * Hi – Sorry for delayed response. Just wanted to let you know I will take a look
   at this today. I can say that opening PDFs in a lightbox on mobile can be tricky
   and hasn’t worked in all browsers. It depends on how the device/browser handles
   PDFs. But let me do a bit of cross device and cross browser checking to confirm
   how things are working precisely and if there are improvements that can be made.
 *  Thread Starter [pietgolf](https://wordpress.org/support/users/pietgolf/)
 * (@pietgolf)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/difference-lightbox-windows-and-ios/#post-17893830)
 * the strange thing is when I watched you V2 demo on my iPad it looks just the 
   way I wanted it. Is it possible to get the settings for this V2 demo so I can
   copy them to my website?
 *  Plugin Author [Firelight](https://wordpress.org/support/users/firelightwp/)
 * (@firelightwp)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/difference-lightbox-windows-and-ios/#post-17894301)
 * Oh, interesting. So we know it can be working correctly. That’s quite helpful
   for troubleshooting.
 * Here are the PDF settings on the Fancybox V2 demo (at [https://firelightwp.com/free-lightbox-v2/](https://firelightwp.com/free-lightbox-v2/)).
   And yes, would be worth duplicating that to see if it behaves differently. If
   it is a setting that is causing the difference, I suspect it is the ‘Embed with’
   setting. But let me know.
 * [https://d.pr/i/qSOy6Y](https://d.pr/i/qSOy6Y)
 *  Plugin Author [Firelight](https://wordpress.org/support/users/firelightwp/)
 * (@firelightwp)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/difference-lightbox-windows-and-ios/#post-17967614)
 * Hi [@pietgolf](https://wordpress.org/support/users/pietgolf/) – I wanted to follow
   up and see if you were able to resolve this?
 *  Thread Starter [pietgolf](https://wordpress.org/support/users/pietgolf/)
 * (@pietgolf)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/difference-lightbox-windows-and-ios/#post-17967625)
 * solved after using the settings you did send me
 *  Thread Starter [pietgolf](https://wordpress.org/support/users/pietgolf/)
 * (@pietgolf)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/difference-lightbox-windows-and-ios/#post-17967627)
 * thank you
 *  Plugin Author [Firelight](https://wordpress.org/support/users/firelightwp/)
 * (@firelightwp)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/difference-lightbox-windows-and-ios/#post-17967631)
 * Great! And you’re very welcome. Glad we resolved it.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Difference lightbox Windows and IOS’ is closed to new replies.

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## Tags

 * [ios](https://wordpress.org/support/topic-tag/ios/)
 * [pdf](https://wordpress.org/support/topic-tag/pdf/)

 * 7 replies
 * 2 participants
 * Last reply from: [Firelight](https://wordpress.org/support/users/firelightwp/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/difference-lightbox-windows-and-ios/#post-17967631)
 * Status: resolved